JANET ALDRIDGE

MCDONOUGH, GA *****

678-***-**** adt456@r.postjobfree.com

Seasoned Administrative/Payroll Specialist bringing 20+ years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

SKILLS

International sales support

Complaint resolution

Sales expertise

Report preparation

Multi-line phone talent

Professional telephone demeanor

Payroll administration

Financial Reports

Telephone and email etiquette

Developing office systems

Office systems management

Exceptional Microsoft Excel skills

Meeting deadlines

Payroll administration experience

Office administration

Advanced MS Office Suite Knowledge

Human resource laws

Invoice Processing

Business administration

WORK HISTORY

Clayton County Board of Commissioners

Administrative Service Specialist/Payroll // Jonesboro, Georgia // March 2007 to Current

Review financial records and documentation of expenditures to determine the availability of funds.

Answers multi-line telephone; assist customers the availability of room rentals; assist Parks and Recreation employees on needed information.

Process purchase requisitions in the Munis system.

Reviews requisitions for accuracy and completeness, determines method of procurement.

Assist with budget preparation and maintain budget information and documentation throughout the year.

Processes payroll in Kronos System.

Processes all new-hire and termination information, answers inquiries and provide general information to the public.

Handle all Procurement for Office.

Verified and submitted timekeeping information for accurate and efficient payroll processing.

Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.

Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.

Columbus Water Works

Administrative Assistant // Columbus, Georgia // January 2003 to January 2007

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Maintained staff directory and company policy handbook for human resources department.

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Scheduled office meetings and client appointments for staff teams.

Organized weekly staff meetings and logged minutes for corporate records.

Coached new employees on administrative procedures, company policies and performance standards.

Executed record filing system to improve document organization and management.

Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.

Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Transferred and directed phone calls, guests and mail to correct staff members.

World Marketing Service

Customer Service Representative/Clerical // Americus, Georgia // September 2001 to March 2003

Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.

Strengthened quality controls to enhance revenue and control downtime.

Arranged travel accommodations for groups, couples, executives and special needs clients.

Asked open-ended questions to better ascertain client needs and determine best international travel offerings.

Watts Trucking

Administrative Assistant // Americus, Georgia // January 1996 to January 2001

Reviewed and verified billing orders and provided data entry service to orders;

Learned and handled all aspects of accounts receivable and accounts payable;

Performed filing operations for incoming orders; provided information and assistance to the public on different price ranges; organized workload effectively, efficiently and independently, achieved results within acceptable timeframes; received and processed documents;

Recorded information, such as name, address, article to be repaired and service to be rendered; repaired work orders for trucks scheduled appointments,

Gave information to callers; used computer applications to enter and data, accessed information and produced and edited a variety of effective correspondence, documents and reports; filed correspondence and other records;

Answered multi-line telephone and gave information to callers composed and typed routine correspondence; opened and responding incoming mail.

Janet’s Playhouse

Home Daycare Owner // Americus, Georgia // August 1991- January 1996

Engaged student in learning activities; observed and monitored developmentally appropriate activities of children,

Provided instructions; children included daily observations and information about activities, meals served and medication;

Administered lesson plans

Ensured that children were supervised at all times and behaved in an appropriate mutually-respectful manner;

Provided safety measures for children

EDUCATION

Business Administration

Georgia Southwestern State University // Americus // 2003

Business Administration

Ashford University // Clinton, IA // 2021

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