Dental Assistant Customer Service

Tracie L. Reynolds

**** ******** ******

Greensboro N.C. 27405

Cell: 336-***-**** • Cell: 336-***-****

***************@*****.***

Objective

I am a dedicated and motivated Dental Assistant II who is currently seeking a position at a professional dental healthcare establishment. With the opportunity, I will demonstrate my skills and dedication to a professional practice.

Skills

•N2O and SPICE Certification

•Radiology Certification

•Coronal Polishing Certification

•Chairside Assistant with Dental Procedures

•Proficient in MS Office Applications and Eaglesoft

•Knowledgeable of Billing Procedures

•Excellent Customer Service Skills

•Great Organizational and Communications Skills

Qualifications

DAII/Customer Service/Retail

•Proficient in: sealant and fluoride application, dental materials

•A multi-tasker, problem solver and critical thinker

•Skilled at observing situations and making good decisions

•Ability to work assignments and procedures with or without a team

•Inbound call center trained with ability to resolve customers’ complaints

•Experience with point of sale, cash handling, and product and service marketing

•Knowledge of NCTracks

Work Experience

Dental Assistant II Rockingham Family Dentistry; Eden, NC-

06/2019-Still There- Chairside; Sterilization; Charting, Taking Impression

Dental Assistant II Friendly Dental Van; Triad Area, NC-

06/2018-04/2019- Chairside; Sterilization; Paper Charting;

Dental Assistant II Triad Prosthodontic Specialist; Greensboro, NC-

07/2017-02/2018- Chairside; Sterilization; Impression; Charting; Software- Eaglesoft

Sales Associate. Belk; Reidsville, NC-

11/2017-01/2018- Assist customers with ordering and purchasing of merchandise

Sorter Gildan Active wear; Eden, NC - 04/2014 – 04/2017- Line operator that fixed damage boxes and place back on line

Deli Clerk Lowe’s Foods; Reidsville, NC –

07/2012 – 07/2017- Prepare food orders, clean kitchen area, and promote new items

CNA Bayada’s Home Specialist; Eden, NC 07/2011 - 07/2012- Assist individual with daily life skills

Customer Service Representative Star Tek; Collinsville, VA 12/2008 –07/2010- Assist customers with phone inquiries

Education

Guilford Technical Community College, Jamestown, NC 08/2015-5/2017

References upon request.

Contact this candidate