Jamie Kloch

Essex, MD

adt430@r.postjobfree.com

+1-443-***-****

Authorized to work in the US for any employer

Work Experience

Leasing Specialist

Towns at Heritage Hill - Glen Burnie, MD

April 2022 to August 2022

Handle all aspects of leasing townhomes.

Contact all prospect's, respond to emails and voice-mails. Process applications, run credit and background checks. Complete employment and rental verifications. Make leases for new move in's. Conduct tours and inspections on townhomes before move in's. Resigned to move to Florida. Leasing Specialist

Essex Park Apartments and Townhomes - Essex, MD

September 2021 to March 2022

Handle everything to do with leasing. Contact all prospect's, respond to emails and voice-mails. Process applications, run credit and background checks. Complete employment and rental verifications. Creat leases for new move in's. Conduct inspections on apartments and townhomes before move in. Made the choice to leave after realizing the position was not going to change to a full time position. I was hired as part time but was told at the time of my interview that it would change to full time once I had the position down. But I realized that was not going to happen and decided to leave in search for a full time position with benefits and better pay

Sales Representative

Merry Maids - Baltimore, MD

July 2019 to March 2020

• Responsible for all sales

• Partnered with company managers to plan sales strategy

• Contacted potential customers

• Verified customer personal information

• Answered customer questions and addressed problems

• Negotiated and completed purchasing contracts

• Conduct in-home home estimates

Lead Cleaner

Atlantic Professional Cleaning Company - Abingdon, MD September 2016 to November 2018

Supervise over employees and check all work done. Train new employees. Clean house's and new construction buildings and homes and offices. Complete log book for supplies every week. Communicate with home owner or project manager. Make sure all work is done up to standards. The company ran out of work and only had night time offices which I could not continue to do and just did not have enough work to continue working for them. Supervisor

White's Handyman & Cleaning Service - Baltimore, MD March 2013 to April 2017

Supervise all cleaning employees and work. Clean houses, check all work to make sure everything g is done up to standard's and talk to homeowner to make sure they are pleased. Train new employees. Keep track of employees time sheets and calculate hours at the end of the week. I also helped with a lot of office work, scheduling, making bids, filling, putting time sheets and work orders in to the computer The company went under and closed down.

Bartender / Cashier

Donnamite Inn - White Marsh, MD

September 2011 to February 2013

Take orders, make and serve drinks and food. Restock, clean up. Run cashier, cash out prepare bank drop.

The company closed down.

Server

Tgifridays - White Marsh, MD

June 2006 to August 2008

Take orders, serve food and drinks, check on customers get anything they need. Cash out checks. Clean up tables and restaurant, restock. I improved my customer service skills and am great with people. I left when I went on bed rest from pregnancy and took time to be home with my daughter for a while after that.

Education

High school diploma

Joppatowne High School - Joppa, MD

2004

Skills

• Customer Service (6 years)

• Supervisor (4 years)

• Office Experience (2 years)

• Cleaning Experience (7 years)

• People orianted

• Reliable Assessments Cognitive Ability -- Highly Proficient May 2019 Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: https:// share.indeedassessments.com/share

• profile/ fccd93dd31a7965fbcd6e1207b707993eed53dc074545cb7 Customer Focus & Orientation -- Highly Proficient June 2019 Responding to customer situations with sensitivity. Full results: https:// share.indeedassessments.com/ share

• profile/4307b3668a04d9958e73c180d45681d9eed53dc074545cb7 Delivery Driver -- Proficient June 2019 Interpreting instructions, reading maps, and solving problems. Full results: https:// share.indeedassessments.com/ share

• profile/5b93248ed7c85fe0b99737d8fa7b6dcbeed53dc074545cb7 Conscientiousness -- Expert June 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: https://share.indeedassessments.com/share

• profile/ b528056205bbdda221596c5a41405e6deed53dc074545cb7 Personality: Customer Service Fit -- Proficient July 2019 Assesses personality traits that result in high-quality customer service. Full results: https://share.indeedassessments.com/share

• profile/ b674b3e216c1a21d1df3dfc3d71a835feed53dc074545cb7 Attention to Detail -- Proficient January 2020 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/ share

• to

• profile/3f905df7889550e0a1be6d2e971f231aeed53dc074545cb7 Sales Skills: Influence & Negotiation -- Proficient May 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/ share

• profile/7509a37863ce5bf25e399b30d757a56beed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Customer Service

• Sales Experience

• Salesforce

• Microsoft

• Residential Cleaning

• Restaurant Experience

• Commercial Cleaning

• Serving Experience

• Bartending

• Supervising Experience

• Microsoft Office

• Yardi

• Property Leasing

• Sales (1 year)

• Retail sales (1 year)

• Customer service (8 years)

Assessments

Filing & Organization — Highly Proficient

February 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Retail Customer Service — Highly Proficient

March 2020

Comprehending and responding to retail customer needs. Full results: Highly Proficient

Work Style: Conscientiousness — Expert

June 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Cognitive Ability — Highly Proficient

May 2019

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Highly Proficient

Problem Solving — Expert

March 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Expert

Data Entry: Accuracy — Highly Proficient

September 2020

Entering data quickly and accurately

Full results: Highly Proficient

Customer Focus & Orientation — Expert

February 2020

Responding to customer situations with sensitivity Full results: Expert

Customer Service — Expert

February 2020

Identifying and resolving common customer issues

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate