Mail Clerk Data Entry

Kimberley K. Dean

PO Box ***~ McCormick, SC *****

Cell: 864-***-****

**********@*****.***

Work Experience

****-******* *********** ******** **********

John De la Howe School, McCormick South Carolina

IT Manager.

Interviews with users and management, compiles interview data, develops recommendations and presents recommendations to management.

Performs systems maintenance to file servers to ensure a proper operating environment.

Responsible for user setup in AD and VoIP, M365 and working closely with vendors

Performs any hardware and software upgrades to the file servers and installs new and enhanced products.

Recommend upgrades to enhance the performance of the network and desktop systems to management.

Work dependently, under limited supervision.

Provides customer IT helpdesk for campus

Upgrades and troubleshoots hardware and software issues on file server, desktops and laptops.

Installs hardware (hard drives, Printers/modems/network cards, router and switches.

District ID Badge machine troubleshooter/technician.

Ensure and verify the software license follow state guidelines.

Responsible / Accountable for inventory of all technical software and hardware.

Network Security Administrator. Grants access to programs/applications as requested by supervisor.

Responsible to procuring all IT equipment for the agency and working closely with vendor to ensure product and services are delivered in a timely manner and entered into Oracale/SAP

Verify server are backing up daily. Restore backup data as requested.

Train staff on use of new applications.

Assistant to Account Payable

Reconciles Bank Statements

Accounts Payable Collections and Receivable clerk

PowerSchool Administrator

Orders and procures Office and IT goods

Mail Clerk

Work Experience

2000-2014 Information Resource Consultant

South Carolina Department of Public Health and Environmental Control

Greenwood, SC

Backup to Senior Information IT Manager.

Interviews with users and management, compiles interview data, develops recommendations and presents recommendations to management.

Performs systems maintenance to file servers to ensure a proper operating environment.

Responsible for troubleshooting phone system and working closely with vendors

Performs any hardware and software upgrades to the file servers and installs new and enhanced products.

Recommend upgrades to enhance the performance of the network and desktop systems to the IT manager.

Work dependently under, no to limited supervision.

Provides customer support “Help Desk” servicing six counties, serving 250 plus employees.

Resolves problems in Upstate (District Personnel, County Health Departments, Home Health Department and Environmental Health).

Upgrades and troubleshoots hardware and software issues on file server, desktops, and laptops.

Installs hardware (hard drives, Printers/modems/network cards, router and switches.

District ID Badge machine troubleshooter/technician.

Ensure and verify the software license follow state guidelines.

Responsible / Accountable for inventory of all technical software and hardware.

Security Administrator for the Upstate to include, setup user and groups. Grants access to programs/applications as requested by supervisor.

Verify daily server (6) backups. Restore data.

Coordinate with Central office setup and installation of new servers

Train staff on use of new applications.

1989- 1999 Real Estate Loan Department Manager/Systems Administrator

Cooper Communities, Inc. Bentonville, Arkansas ~ Project: Savannah Lakes Village, McCormick SC

System Administrator of onsite web page and marketing database

Troubleshoot and repair all office equipment (fax machine, copiers, typewriters, printer, computer and etc.

Train staff on use of new applications.

Process real estate loans

Created / Produced sales reports, to include projected monthly revenue based on

sales and rescission.

Create routine business marketing reports collected from daily activity and surveys.

Other duties to include, data entry, collections officer and customer service representative to both external and internal customers.

1986-1989 Administrative Specialist / Receptionist

McCormick County Supervisors Office, McCormick, SC

Assistant Clerk to County Council.

Assistant Accounts Payable / Receivable Water and Sewer Department.

Logged and dispatch problems reported by customers to Water & Sewer,. Maintenance and Road Crew.

Receptionist / Switchboard Operator

Computer Experience

Microsoft Server 2000, 2003 and 2008, Microsoft Office Suite, Exchange, windows 7, 8 and 10. Microsoft Active Directory, Novell Client, GroupWise, NDS, Lotus SmartSuite, Paradox, Citrix, VPN (remote) and Zenworks, and Outlook Exchange Server,Vmware, M365 and Quickbooks

Education

1997 – 1998

Piedmont Technical College

Greenwood, SC

Part-time Student- Seeking Associates Degree in Computer

Programming and Accounting

1976-1980

McCormick High School

McCormick, SC

Diploma - Graduated with Major in Business

Certificates

Comp Master, International Association of Continuing Education and Training- Certificate of Attendance 12 hrs of Troubleshooting and Maintaining and Upgrading Computers

Piedmont Technical College, Continuing Education Certificate in Microsoft Office Professional

Novell Certification Training Course- Certificate of Attendance 40 hrs in CNA- Foundations of Novell Networking

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