Michael W. Key

**** ****** **** ****, ******, Texas 75240

214-***-****

adt3zk@r.postjobfree.com

Objective: Attaining a career advancement as a Branch Manager to meet the high demands in the

automotive financing industry.

Profile Summary

An effective Branch manager with the skills necessary to direct, train, and motivate staff and managers to their fullest potential.

Employment

Seminary School of Divinity in Theology Now – 2006

Senior Pastor

Certified in Pastoral Leadership in Divinity in Theology.

Drive Financial Services 2006 – 2003

Branch Manager

Experienced in sales related role in automotive debt-servicing auto loans and aftermarket industry by ensuring all customer orders and invoices were accurately prepared, recorded, and maintained up to date

Verified through compliant documentation all information needed to authorize payment has been received by the customer and followed up to request payment and fostered a positive customer relationship encouraging repeated sales for Drive Financial Services company.

Highlights:

Developed and supported and managed a team of 25 Auto Sales

Representatives and 2 Assistant Branch Managers selling activities.

Achieved the servicing and management of over $2Billion USD auto loans as a

Branch Manager.

United Auto Credit Corporation: 2003 – 1999

Assistant Branch Manager

Supported UAC, Corporation in recovery vehicles while simultaneously assisted customers who became past due 120 days and resolved delinquent accounts by modifying their auto loans due to defaults on their loan agreements to bring accounts up to date.

Ensured all transactions were handled properly through the computer operating system; such as “skip-tracing”. Discussed payment arrangements with customers to pay current and gathered new contact information of customers and vehicle locations.

Highlights:

Achieved at collecting and servicing mid-range auto loans past due 30- 119 days past due. To ensure auto loans outsource by the company to finance customers vehicles to completing the maturity of loans when auto loans were originated.

Managed the follow through of completing the sale with in-bound and outbound calls using a positive, sales-oriented approach

Greenpoint Credit: 1999 – 1997

Officer of Collections

Collected on past due accounts and made sure the credit company stayed compliant with the set up as a vendor by the customer to ensure the completion of invoices to service credit debt for mobile homes.

Highlights:

Achieved positive customer relationship experience for the company brand recognition and credibility

Maintained good and positive ranking for Greenpoint Credit.

Education

Bachelor of Arts: Mass Communications

Southern Utah University, Cedar City, Utah

Associate of Arts: Language Arts

Laney College Oakland, California

High school Graduate

Wossman High School, Monroe, Louisiana

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