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*** PR O J E C T MA N A G E R – SCR UM MAS T E R – PRODUCT OWNER***

PROFESSIONAL PROFILE

Certified Project Management Professional (PMP); Certified Scrum Master (CSM); and Certified Product Owner (CPO) with ten plus years of acquired expertise as a Systems Engineer leading and developing database-driven systems with web and client-server; software development life cycle; requirements analysis and definition, scope management, document preparation; solution design; integration; testing; and maintenance. Excellent leader and team builder with strong organization and problem-solving skills. Outstanding communication and interpersonal skills coupled with a natural ability to network effectively and engender strong communications along hierarchical lines. Highly motivated and work well in a team environment. Core Competencies

Project Management * Software Development Life Cycle * Relationship Management * Risk Management * Vendor Management CAREER HISTORY

GAMA-1 Technologies, LLC. – Greenbelt, Maryland – NASA Consultant April 2019 – Present Project Manager/Scrum Master

• Manage 5 professionals.

• Lead the projects’ full development life cycle.

• Manage multiple Application Development projects simultaneously from inception to completion.

• Gather requirements from the Business and create user stories and acceptance criteria.

• Enter project user stories in the JIRA reporting tool daily.

• Create the project schedule and participate in Sprint Planning, Daily Scrum, Backlog Grooming, and Sprint Review.

• Create project plans, create test plans, and training plans.

• Conduct meetings, gather action items, and facilitate communications between internal business teams and solution providers.

• Demonstrate strong leadership, teamwork, interpersonal, and presentation skills.

• Monitor project milestones and communicate risks and issues to leadership.

• Improve the current process to facilitate efficiency.

• Deliver projects within the committed timeframes.

• Provide post-deployment support.

B3 Group, Inc. – Leesburg, Virginia October 2017 – April 2019 Project Manager/Scrum Master

• Managed the execution of the Virtual Lifetime Electronic Record (VLER) eHealth Exchange Enhancements (eHXE) project and the HealthShare Implementation project for the Program Management Office (PMO).

• Gathered requirements and worked with the Business and the project team on the creation of user stories and acceptance criteria.

• Created the project’s schedule and participated in Sprint Planning; Daily Scrum; Backlog Grooming; and Sprint Review.

• Worked with Subject Matter Experts (SMEs) and presented alternative solutions.

• Facilitated meetings and created agendas.

• Monitored project milestones; and communicated risks and issues to leadership.

• Entered project requirements in the Rational tool; updated Enterprise Project Management Division (EPMD) reporting tool weekly, and prepared weekly Enterprise Program Management Office (EPMO) Executive Reports.

• Developed monthly documents for the Veterans Affairs leadership including Risk Management Plan; Configuration Management Plan; Change and Defect Management Plan; External Dependent Project Management Plan; Environmental Configuration Management Plan.

• Worked with the Software Quality Assurance (SQA) team on the creation of a Master Test Plan; Test Cases; and Test Results.

• Worked with the Sustainment team and the Information Security Officer (ISO) toward the development of the Authorization to Operate (ATO), and Privacy Impact Assessment (PIA) documents.

• Entered compliance information into the Rational tool for Release Agent’s (RA) review and approval (i.e., User Guide, 508 Compliance Certification; ATO; Deployment/Installation/ Back-out /Rollback; Production Operation Manual/Technical Manual; Version Description Document; Risks; Traceability (requirements to test cases)/Test Execution/Test Results/Defect Log); Requirements (Epics/User Stories); Service Level Agreements (SLAs) and Operation Level Agreements (OLAs); and Acquisition and Financial Management Plan (AFMP).

• Created User Acceptance Test (UAT) and Critical Decision 2 (CD2) presentations for Triad members’ review and approval.

• Participated in the deployment of Builds to the pre-production and production environments. Deputy Program Manager March 2017 – October 2017

• Managed the execution of the Purchase Care Non-VA/Call Center Way Forward (PCNVA/CCWF) project for the Program Management Office (PMO).

• Gathered requirements and participated in Daily Scrum; Backlog Grooming; Sprint Review; and meetings with Subject Matter Experts (SMEs).

• Developed; reviewed and analyzed project management documents including but not limited to Program/Project Management Plans and supporting plans; Risk Management Plans; and responsibilities matrix.

• Coordinated project requirements through analysis of client needs such as vision; scope; and project road map. Jacques David François

18600 Black Kettle Drive, Boyds, Maryland 20841 * 240-***-**** * adt3ob@r.postjobfree.com 2

• Created schedule; monitored and reported on activities and dependencies.

• Planned; led; and facilitated meetings and reviews including creating agendas and helping team members stay on task; monitored project milestones; deadlines; and informed Veterans Affairs (VA) PM of any potential risks and issues that might affect the deadlines.

• Updated deliverables based on customer feedback related to possible gaps, errors, and improvement opportunities.

• Identified key process improvements to facilitate efficiency.

• Developed report briefings; Snapshot Report; update Enterprise Project Management Division (EPMD) Reporting Tool; Bi-Weekly Status Report; and Monthly Program Management Review (PMR) Report.

• Created Privacy Impact Assessment (PIA) document and Critical Decision (CD) presentations for senior management approval. WizSoftTech – Sun Prairie, Wisconsin September 2014 – October 2016 Project Management Specialist III – The state of Delaware, Consultant

• Led the full life cycle development of projects within the Delaware Department of Transportation (DelDOT) from initiation to operation and maintenance.

• Implemented over 10 web application development and infrastructure projects ranging from $70,000 to $2.4 million.

• Worked with the procurement department on the development of the Requests for Proposals (RFP).

• Gathered and documented project requirements.

• Identified project deficiencies and prioritized work based on project objectives.

• Performed business analysis; developed scope; developed project plan; identified project risks; and developed contingency plans.

• Worked with systems administrators and database administrators to determine systems requirements.

• Communicated cost, schedule, and project concerns to upper management promptly.

• Developed and delivered progress reports, and presentations to stakeholders.

• Worked with stakeholders on Software Quality Assurance (SQA) and User Acceptance Testing. HireStrategy – Reston, Virginia June 2012 – April 2014 IT Project Manager/Product Owner– Hanley Wood, Consultant

• Managed developers and led the full cycle of Architect Magazine, Builder Online; Journal of Light Construction (JLC) Online; and Residential Architect web application projects from requirements to operation and maintenance.

• Worked with the business unit to determine and document project requirements; conducted business analysis; scoped; planned; identified project risks; assessed risks and developed contingency plans.

• Briefed upper management on schedule; cost; and risks.

• Completed software development on time and within budget.

• Prioritized work based on project objectives and supported teams during all phases of the product development lifecycle.

• Updated stakeholders on Sprint and Release Cycle by following a robust AGILE methodology.

• Facilitated scrum ceremonies including sprint planning; daily stand-ups; sprint reviews; retrospectives; and backlog grooming meetings.

• Worked with systems engineers to identify systems requirements; and resolution of defects/bugs.

• Scheduled and provided guidance to IT, and staff, for release planning and implemented deployment bundles into test and production environments. Howard University – Washington, DC May 2008 – June 2012 IT Project Manager – Enterprise Technology Services- 8/2008 – 6/2012

• Gathered and analyzed business; functional; and system requirements.

• Developed and implemented plans that established the framework for the management of IT applications.

• Prepared; analyzed, and compiled resource estimates to develop the overall budget-reporting package in portfolio dashboard format for senior-level management.

• Established work priorities based on project goals and analyzed all project phases to identify risks and determine alternative solutions.

• Developed high-profile presentations for supervisors and peers using creative handouts and visual aids.

• Held regular meetings with personnel to deliver project status; discussed opportunities and threats; and enhanced communications and consensus-building.

• Briefed senior managers clearly and concisely.

OTHER EMPLOYMENT

Howard University, Washington, DC – Application Developer May 2001 – August 2008 ARINC, Annapolis, MD – Systems Engineer April 1998 – May 2001 NCR, Rockville, MD – Programmer Analyst February 1992 – April 1998 EDUCATION & CERTIFICATIONS

• University of Maryland University College, Adelphi, MD o Bachelor of Science, Computer Science - 1998

o Master of Science, Information Technology and Project Management - 2010

• Project Management Institute (PMI), Newtown Square, PA o Project Management Professional (PMP) - 2011

• Scrum Alliance, Westminster, CO

o Certified Scrum Master (CSM) – 2017

• ScrumStudy, Phoenix, AZ

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o Certified Product Owner (CPO) - 2017

COMPUTER SKILLS

Microsoft Office Suite 2016; JIRA, IBM Rational; SharePoint; Enterprise Architect; Plainview Enterprise; Team Foundation Server; Visio; PL/SQL; SQL Plus; C/C++; XML; UNIX Sun Solaris; UNIX HP-UX; UNIX IBMAIX; TOAD; Application Integrator; Dreamweaver; Oracle 11g; HEAT. PROFESSIONAL AFFILIATIONS

• University of Maryland University College Alumni Association

• Project Management Institute District of Columbia’s PMI Chapter

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