Resources Manager Human
Resume:
Deborah Riester
** ****** ***** **** 949-***-****
Aliso Viejo, CA 92656 Home 949-***-****
adt3nd@r.postjobfree.com
SUMMARY
HUMAN RESOURCES PROFESSIONAL that is results oriented in management of a broad range of Human Resource issues, with over fifteen years of progressive Human Resource knowledge. Strong expertise in recruitment, retention, employee relations, and benefit administration. Excellent interpersonal and written communication skills with the ability to relate effectively to individuals at all levels with the organization. PROFESSIONAL EXPERIENCE
Robert Half Company June, 2019 -- April, 2020
Providence St. Joseph Healthcare
Irvine, CA
Recruiter
• Developed and fostered relationships with leaders to forecast needs and fill critical vacancies
• Sourced candidates for clinical and ancillary positions for the four medical centers of Providence St. Joseph Healthcare in Orange County and the High Desert.
• Conducted phone screenings to determine the most viable candidates for various positions
• Participated in HireVue digital interviews, and action based interviews
• Presented the most qualified candidates to Clinical and Non-Clinical Managers for the four Medical Centers of Providence St. Joseph Healthcare
• Extended job offers to candidates, which included determining salary offers and completing offer letters.
• Spearheaded the recruitment process for two of the New Grad RN programs at St. Joseph Medical Center which resulted in successfully hiring over 20 new grads in the critical care units upon completion. These new grad RN’s made a significant impact by reducing the vacancy rate and saving the organization considerable amounts in agency fees. Garden Grove Hospital Medical Center April, 2015 – June, 2017 Garden Grove, CA
HUMAN RESOURCES MANAGER
Employee Relations/Staffing
• Responsible for all Human Resources operations at the 167 – bed acute care medical center
• Advised Directors and Managers on progressive discipline procedures and performance evaluations
• Provided Management and employees accurate interpretation of Human Resources and Collective Bargaining agreements.
• Advised Management on labor relations matters for 500 bargaining unit employees
• Investigated and resolved employee grievances, facilitated discussions and resolution of employee relation and union issues with directors, managers and employees.
• Facilitated discussion and resolution of employee relation and union issues with directors, managers and employees.
• Worked closely with department Directors and Mangers to recruit clinical and non- clinical staff
• Managed Human Resources Administrative staff
• Responsible for processing Worker’s Compensation injury reports and follow up with injured employees, worked closely with EOC committee to reduce Worker’s Compensation injuries and time lost. Coastal Communities Hospital January, 2011 – August, 2014 Santa Ana, CA
HUMAN RESOURCES MANAGER
Employee Relations/Staffing
• Managed the daily operations of the Human Resources function of a 178 – bed acute care and sub- acute care medical center.
• First point of contact for employee relation issues and complaints.
• Worked closely with Directors to interview and identify qualified candidates to support mission statement of hospital and effectively reduce turnover to less than 4%.
• In conjunction with Clinical Director identified and interviewed candidates for RN New Grad program resulting in a 95% retention of New Grad RN’s.
• Advised department Directors and Managers to resolve employee relations and performance/disciplinary counseling issues.
• Facilitated discussion and resolution of employee relation and union issues with directors, managers and employees.
• Worked closely with Directors and employees as the point of contact for policy and benefit related inquires.
• Provided on-site administrative and transactional Human Resources support to employees and directors
• Assisted in the planning and implementation of the common review process.
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Deborah Riester Resume - page 2
Irvine Regional Hospital and Medical Center November, 1999 – January, 2009 Irvine, CA
HUMAN RESOURCES MANAGER
Recruiting
• Worked closely with department Directors and Managers to effectively recruit clinical and non-clinical staff, resulting in a 29% reduction in employee turnover.
• Implemented process in conjunction with Chief Nursing Officer and Clinical Directors to pre-screen and interview prospective clinical candidates that increased retention by 21%.
• In conjunction with Directors and Managers identified and set goals for the recruitment of staff that were consistent with the hospital’s values and strategic plans.
• Worked with Directors and Managers on training and implementation of behavioral interviewing skills and techniques.
• Coordinated and directed New Employee Orientation. Employee Relations/Staffing
• Managed the daily operations of the Human Resources function of a 176 – bed acute care medical center.
• Directed the entire clerical staff of a fast-paced Human Resources department to ensure compliance, accuracy and timeliness of the new hire processing, benefits administration, recruitment and employment records maintenance.
• Trained Human Resources staff on corporate HRIS system, and Taleo; Web applicant tracking system.
• Coached department Directors and Managers to resolve employee relations and performance/disciplinary counseling issues.
• Responded successfully to EEOC and Labor Department litigation claims. Benefits Administration
• Orchestrated yearly Benefits open enrollment and coordinated yearly employee benefits fair
• Administrated the comprehensive corporate leave of absence program, ensuring compliance with FMLA and CFRA.
Worker’s Compensation
• Developed worker’s compensation programs and practices with cooperation from senior management and department directors to reduce Worker’s Compensation injuries by 20%.
• Successfully reduced worker’s compensation costs by 23% by working closely with the Third Party Administrator’s claim consultant.
Saddleback Memorial Medical Center June, 1996 – November, 1999 Laguna Hills, CA
EMPLOYEE BENEFITS
• Administered all employee benefit plans, and coordinated employee benefit communication and enrollment activities.
• Presented employee benefit plan information at New Employee Orientation.
• Coordinated yearly benefits open enrollment
• Conducted bi-annual enrollment meetings for 403b and MERIT plans
• Administered the facility’s employee leave of absence program. Computer Skills: Microsoft Word, Excel, HRMS (HRIS), and Taleo Web-based applicant tracking system. Smart hires, Meditech and Lawson.
Education: Bachelor of Arts Degree, California State University, Long Beach
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