Relocation Specialist Sales Associate

Lori Ann Serebrenik

*** ***** *****, ****** *****, SC 29577 • 404-***-**** • *********@*****.***

Competencies, Skills, and Personal Characteristics

Professional appearance and communication skills in working with clients and corporate personnel.

Positive and upbeat attitude to ensure a great work environment.

Possess strong work ethic and integrity, with a sincere desire to make a difference.

Track record of stellar success and strong closing skills. Driven professional attitude. Professional History

IRT Living, North Myrtle Beach, SC 2020 – Present

Leasing Professional

• Entice prospective tenants. Authentically connect with potential renters. Clearly explain the leasing terms at community and address any concerns with prospective clients.

• Serve current renters. Assist current resident concerns coordinating with maintenance to take care of repairs and emergencies, as well as assisting tenants with any other issues they may have.

• Remain highly familiar with inventory on roster. Tour available properties with potential renters. Hilton Grand Vacation Club, Ocean 22, Myrtle Beach, SC 2017 – 2018 In House Marketing Representative

• Represent HGVC to the resort guests, contact both in person and by telephone, while adhering to the standard of conduct and projecting a professional company image.

• Qualify guest eligibility and present the most the offer which best fits their need.

• Schedule and book preview appointments for qualified guests and forward information to Marketing Reservations for final booking.

Bluegreen Vacation Club, Carolina Grande Resort, Myrtle Beach, SC 2013 – 2017 Sales Executive 2016 – 2017

• Top Performing Sales Associate. Consultant Style sales approach quickly build trust and rapport.

• Implemented sales strategies and tailored a planned presentation to generate sales in a high energy, fast paced sales gallery (100+ guests per day.)

• Maintained the highest level of customer service as a corporate representative. In House Marketing Representative 2013 – 2016

• Year to Date Site recipient for highest owner penetration and most tours booked.

• Provide guests with concierge service regarding local tourism destination information including suggestions on attractions, restaurants, shopping, etc.

• Distribute promotional information to resort guests and visitors and provide tour information and incentives for guests and visitors in an effort to book a preview. Avistele at Andalusia, Atlanta, GA 2010 - 2011

Leasing Agent

• Generated traffic, qualified and converted prospects into clients, and prepared legal documents.

• Supervised credit approval and move-in process for new tenants.

• Placement rate of 26% of potential renters; outperforming other regional leasing professionals. Promove ~ Apartment Locator Service, Atlanta, GA 2007- 2009 Senior Relocation Specialist

• Top producer placing more than 40% of the clients I represented.

• Held highest record for dollar volume in one billing period.

• Placed more than 340 leases into apartment community’s career to date.

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