Lori E. Wilson

**** *** **., ********, ** ***** Cell: 903-***-**** adt3m4@r.postjobfree.com

Education:

University of Texas at Tyler

Bachelor of Science Degree/ Professional Tract: Health Care Administration Graduated: 5/2002

University of Texas Nursing School

Attended: 9/98-5/99

Tyler Junior College

Graduated May 2001

Associates in Arts

Employment:

Epic Office Solutions LLC

Account Manager June 2021–Current

Marketing and implementation of equipment to medical and business offices throughout East Texas and Oklahoma

Transitioning accounts, with years of relationships, to commit on contracts for business needs

Top in sales with $1 million dollar contracts to medical community

Treviso Transitional Care

Physician Relations and Business Development August 2019–June 2021

To assure resident safety

Meet growth and development targets and actively establish and maintain market acceptance

Maintain standards of high-quality customer service and show respect to all customers, both internal and external.

Establish and maintain professional relationships with key physicians, nursing home administrators DON's, hospital personnel, etc.

Continuously conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary projections efforts

Provide educational in-services to accounts on a regular basis. Become a resource for the customer and the community.

Convey information regarding referral sources and how they want to be communicated with to the team

Texas Home Health

Account Executive May 2018–Aug. 2019

Establish and maintain contact with referral sources, hospitals, physicians, case managers and insurance companies.

Educate the medical community of clinical programs that improve patient outcomes and allow them to maintain their home environment and participate in on-going assessment of community needs.

Participate in developing new business opportunities through community outreach and participate in on-going assessment of community needs.

Present disease-specific clinical programs to promote positive patient outcomes.

Geriatric Care Solutions 02/2015-2018

Understands healthcare operations, legal guidelines, competitive analysis, and financial aspects of Medicare and Medicaid

Provide in-services and professional presentations for referral sources, community groups and other organizations, regarding the Geriatric Care Solutions’ services programs and outcomes.

Built strong relationships with referral sources to obtain business and maintain sales.

Exceeded company quota in sales for 2017 with 67% of company sales. 17% increase from 2016

Responsible for training new hires with sales knowledge and market penetration.

American Classifieds

Media Consultant 04/2013-1/2015

Analyze organizational or client centered HR problems and recommends solutions based on expertise, knowledge and/or experience.

Provide operational and consultative support to business managers daily.

Serve as initial point of contact for all clients and determines if resolution can be found on initial call or if Tier II resolution is required

Make recommendations to management and staff on how to improve employee morale, performance, and loyalty, resulting in improved employee results.

Trinity Mother Frances Health System

Physician Relations Liaison 02/12-03/13

To assist hospital in maximizing optimum utilization of its facilities.

Support CEO in generating additional revenue, especially from inpatient census and out-patient surgical procedures

Responsible for building relations with area to independent physicians to promote TrinCARE Clinical Laboratories.

Medco Medical Supply

Sales Representative/Branch Manager 07/04-02/12

Successfully market a diversified range of pediatric specialty products throughout all East Texas to major hospitals, physicians, and specialty clinics.

Increased sales by 24% and earned the top sales goal with increase of customer base.

Trained 8 sales representatives throughout the State of Texas to sharpen product knowledge and increase sales.

Additional Experience:

Mayo Medical Laboratories

Conceptual Selling Seminar 10/2012

Developed customer-focused Interactions, concepts, and tools to apply and reinforced, this program provides everyone in the organization who interacts with customers a structure on how to have productive conversations that either move an opportunity forward or improve the relationship.

East Texas Medical Center Intern 9/01-5/02

Worked under the Vice-President of ETMC to create reports on hospital uses and physician referral Compliance.

Assisted with the 2002 budget for the Breast Center.

Worked with the Marketing Department to promote DRL Labs with Independent Physicians and associated clinics.

References Available Upon Request

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