Office Assistant Customer Service

Virginia Patterson

Monroe, NC *****

******************@******.***

OBJECTIVES: Part-time/Temp Administrative Assistant or Clerical position.

SUMMARY/SKILLS

Excel, Word, Outlook, And Heavy Phones. Faxing, Coping, Collating, Binding, Typing, Posting Acct.

Receivables/Payable, (DDMS-Data Distribution Management Systems), Quick Books, Entering and

Transmitting in Access/ Paychex Payroll, Collections on Outstanding Accounts, Invoice Billing in Quick

Books, Posting Bills to be Paid in Quick books, Posting Payments in QuickBooks, Adding Vendors,

Adding Clients, Adding Inventory and Pricing into Quick Books.

¢ Dedicated self-starter and dependable.

¢ Work well in a busy office, handling a wide variety of tasks.

¢ — Sincerely enjoy helping people.

¢ Committed to a career in office work; motivated to learn and grow in responsibility and business skills.

PROJECT COORDINATING & SUPERVISING

Responsible for the File room, Mailroom, Courier and Reception Employees.

Contract management and setting up of supply maintenance and office machine contracts.

Purchasing Agent responsible for procuring all office equipment and supplies.

Process charity donations, scheduling attorney's calendars for events and organize events.

Establish and maintain affiliations with vendors.

Coordinate yearly file destruction review and computer input of updated information.

Interview potential employees and train when hired.

Organize yearly Staff Appreciation Day Luncheon and Annual Staff Party.

Insure all office equipment functionality and performance.

Assistant Administrator, Marketing department and vendors on personalized items for company.

Update and reorder personalized marketing items when needed.

Customer Service Bank By Mail Depart.- Bank deposits, checking, savings, all types of loan payments,

updating customer information etc.

HUMAN RESOURCES RESPONSIBILITIES

Process applications, make picture ID badges, schedule hours for aides, set up physicals.

Go through orientation process with new hires, benefits, and cobra when terminated.

Monitor regulation rules, track immunization shots and licenses on nurses and staff.

Check files of staff to make sure all paperwork is processed correctly.

Update annual reviews for processing, set up interviews for possible new hires.

Type letters, go through correspondence and process 401k and saving programs for staff.

Organize monthly event calendar with upcoming training classes, birthdays and events.

Audit Company contracts for accuracy, compliance and employee background checks

TELLAMARKETING CALLS

Cold calling new/ potential clients, setting up appointments for insurance brokers for sells

Updated client information, searching new areas for prospects, responding to calls regarding policies

Renewing existing policies and suggesting additional lines of coverage that are provided

WORK HISTORY

2019-2020 Reception/file clerk City of Pok. Section 8 Housing

2017-2018 Account Reconciliations Hudson Valley Credit Union

2014-2017 Office Assistant Facilities Maintenance Corp.

2011-2013 Office Assistant Novisync

2010-2010 Telemarketing /Customer Service (temp) Marshall and Sterling

2009-2009 Office Manager Finklestein and Partners

2007-2009 Supervisor/Customer Service (temp) Kmart

1998-2008 File room manager/Office Manager McCabe & Mack LLP

1997-1998 Human Resource Assistant Hospice

EDUCATION

Dutchess Community College - Nursing 1988-1989

Beacon High School — General Studies Diploma

Kresslier School of Business — Medical Office Management

Bryman School _ - Medical Office Assistance

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