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DELL WRIGHT

**** ***** ***** ***** *****, LA *0810 · 225-***-****

adt3ld@r.postjobfree.com

Highly effective Administrative Professional with extensive knowledge of hospital laws, rules and regulations and state policies and procedures required for hospitals. Independent, decisive, and self-motivated. More than 25 years of experience in customer service, with recognized strengths in scheduling, planning and problem solving. Excellent knowledge in all Microsoft based programs as well as EMS Scheduling. Strong ability to train fellow staff members on systems of record and maintain databases as required for job duties. EXPERIENCE

1990 – 2022

CLINICAL SERVICE REPRESENTATIVE, OLOL REGIONAL MEDICAL CENTER Processed, admitted, and discharged patients of the facility thru EPIC Database, the system of record for the hospital. Greeted all visitors to the unit, answered phones as required for daily business transactions and patient needs. Provided essential audit spreadsheets as requested by unit management. Maintained and prepped patient file charts for hospital staff. Performed various administrative duties (email, fax, file keeping) as necessary for daily operations.

PHARMACY BILLING CHARGE CLERK, OLOL REGIONAL MEDICAL CENTER Created and maintained vital medical orders for patients of hospital pharmacy. Interpreted orders received, compounded dosages of medications as noted on patient prescriptions and dispensed medications once finalized. Ensured Accounting Department received proper notes and billing information for invoice/billing process. Maintained stock of medications as required for hospital needs after daily prescriptions were processed. Performed various administrative duties (email, fax, file keeping) as necessary for daily operations.

EDUCATION

AUGUST 1976

AUDOBON COMMERCIAL COLLEGE, NO DEGREE OBTAINED

MAY 1970

SUNSHINE HIGH SCHOOL, HIGH SCHOOL DIPLOMA

2

SKILLS

• Excellent customer service skills

• Adaptability: able to adapt to ever changing

environments.

• Problem Solving and Communication

Critical Thinking

ACTIVITIES

• Gardening: passionate Louisiana gardener

• Community service: church attendee and

dedicated volunteer

REFERENCES

Hillis, Katherine

Division Director of Nursing

Phone Number 225-***-**** (Professional)

Trask JR., Warren

Director of Mental Health Tau Center

Phone Number 225-***-**** (Professional)

Heintz, Gerald

Division Director of Nursing

Phone Number 225-***-**** (Professional)

Flewellen, Tisha

Pharmacist Supervisor

Phone Number 225-***-**** (Professional)