Customer Service Support
Resume:
Sharon Ishop
Case Manager
Casa Grande, AZ *****
adt3ki@r.postjobfree.com
Customer Service
Authorized to work in the US for any employer
Work Experience
Behavioral Health Technician
Mikid Mentally Ill Kids In Distress - Casa Grande, AZ March 2022 to Present
Case management for children and teens in need of living skills and engagement with peers and adults. One on one meetings with members and their parents. Take part in CFT's and meetings with health care and case managers. Also case managers from DCS.
Case Manager
Arizona Bridge to Independent Living - Phoenix, AZ 2010 to 2013
Address: 5025 E. Washington St. STE 200, Phoenix, AZ 85034 Phone: 520-***-**** Supervisor: Andrea Allred Title: Case Manager Responsibilities
• Cooking and cleaning
• Personal care
Rehabilitation Technician
State of Arizona - Casa Grande, AZ
2007 to 2012
85122
Phone: 800-***-**** Supervisor: Lenny Smith Title: Supervisor Responsibilities:
• Counseling and orientation for disabled clients, research jobs
• Inspection of contracted remodel work done in home
• Record keeping and reports
Jobs Coordinator
DES Contractor for Jobs Program - Casa Grande, AZ
2005 to 2007
85122
Phone: 520-***-**** Supervisor: Georgia Eddy
Title: Program Coordinator
Responsibilities:
• Record keeping
• Interviewing
• Orientation
• Counseling clients
• Job procurement and retention
Education
Diploma= Certificate for Automated Accountant in Business Modesto Junior College - Modesto, CA
South Mountain Community College - Phoenix, AZ
Skills
• Health Care
• Scanning
• Medicaid
• CSR
• Call Center
• Customer Service
• Customer Care
• Customer Support
• Driving Experience
• Paratransit
• Case Management
• Administrative Experience
• Employee Orientation
• Medical terminology
• Office experience
• Autism Experience
• Applied Behavior Analysis
• Behavioral health
• Communication skills
• Behavior management
• Teaching
Assessments
First Aid Skills — Highly Proficient
February 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate