MA LOURDES JAMILLA-JAUREGUI, M.D., B.S. PHARMACY

702-***-**** adt3jb@r.postjobfree.com

OVERVIEW As a team player, I want to provide responsibility, integrity, and honesty for this business that would not only help my growth in this company but for the employer as well. With extensive experience in customer service and pharmacy, I am seeking a career that will allow me to enhance my diverse skills in the healthcare field. SKILLS

Vast knowledge and experience with pharmaceutical care with consideration of age, growth and development, physical and emotional needs of the patient

Capable of tackling multiple assignments simultaneously and efficiently while managing pharmacy staff

Excels in environments that require independent decision making and team collaboration

Ability to maintain composure in highly stressful situations

Extensive customer service and administrative experience

Exceptionally detail oriented

Strong organizational and communication skills

Intermediate English/Tagalog speaking/writing skills

Knowledgeable use of EMR systems

15 years retail pharmacy experience

PROFESSIONAL EXPERIENCE Trinity Pharmacy September 2017-Present

Independent Contracted Pharmacist October 2021-Present Pharmacy Manager September 2017-September 2021

● Provided leadership, medical/scientific/clinical experience and expertise, sense of urgency to develop and execute pharmacy initiatives that will support the company’s goal and growth strategies.

● Build/update and maintain a patient database with remarkable growth of 100% within the first two years alone.

● Interact with HMO’s and other insurance providers concerning billing and reimbursement issues, keeping abreast of new developments within the pharmaceutical industry.

● Identified key providers within the community and built/ foster mutually productive relationships whose referrals led to an average increase of 10-15 patients weekly.

● Managed acquisition, preparation, and delivery of over 1,200 prescriptions weekly.

● Maintained appropriate records of dispensing, inventory control, and documentation of controlled and narcotic substances, in compliance with state and federal laws. CVS Pharmacy Staff Pharmacist July 2010-August 2017

● Performed daily operational duties under the supervision of pharmacy manager.

● Prepared, labeled, filled, verified, and dispensed medication in a timely and accurate manner, provided counseling and recommendations to all patients, reviewed and monitored patient medication profiles for safety and efficiency, provided immunizations as needed.

● Consulted with physicians and patients regarding medication dosage, drug interactions, disease management, and potential side effects of prescription and over the counter medications .

● Conducted oral and visual presentation to high school students using CVS provided manual regarding drug abuse prevention.

● Quality checked pharmacy technician’s work for completion and accuracy, identify and resolve pharmacy related problems; including patient and customer complaints and ensuring effective integration of each pharmacy staff as a team member for complete customer service satisfaction.

● Managed medication inventory specifically for narcotic and controlled medications; in compliance with state and federal laws.

● Managed acquisition, preparation, and dispensing of over 2,000 prescriptions weekly, ensured compliance with HIPAA privacy regulations.

● Ensured that all current merchandise, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.

● Promoted an environment that enables customers to feel welcome, safe, informative, and have a satisfactory experience by engaging them in a friendly and courteous manner, answering all pharmacy and medication related questions appropriately.

Walgreens Pharmacy Staff Pharmacist March 2007-June 2010

● Intake of written and called in prescriptions, preparing, filling, and dispensing medications, interacting with customers and answering all questions.

● Provided patient counseling specifically with regards to early recognition of possible side effects and drug interaction, ensuring accuracy of prepared medications.

● Ensured proper workflow to maintain patient demands and expectations, maintain appropriate records of dispensing,proper documentations and recordkeeping particularly for controlled substances.

● Adhered to all state and federal guidelines regarding annual licensing and restrictions on dispensing drugs.

● Reviewed and monitored patients medication profile for safety and efficacy considering each patient’s specific conditions and health statuses.

Sav-on Pharmacy Postgraduate Pharmacy Intern November 2005-November 2006

● Performed daily operational duties under the supervision of staff pharmacist and pharmacy manager.

● Prepare, label, and dispense medications, provide patient counseling, take telephone orders from the doctor’s office, verify ambiguity on prescriptions and refill prescriptions as ordered.

● Worked and trained in a fast paced retail 24 hour pharmacy, averaging 700 prescriptions per day. University Medical Center (UMC) Postgraduate Pharmacy Intern July 2005-November 2005

● Perform order entries for both inpatient and outpatient.

● Prepare, label, and dispense medications

● Prepared and labeled simple and admixed IV Solutions.

● Assist in the documentation of patient history.

● Assist in preparation of medications when responding to hospital codes and trauma in the emergency room.

● Communicated with doctors and nurses regarding prescription orders and verified them.

● Assisted in filling narcotics at the pyxis medstation. Bernardino General Hospital-Philippines Hospital Pharmacist January 2000-May 2004

● Provided pharmaceutical care services to both inpatient and outpatient of all age groups.

● Provide drug information and education to immediate family members regarding medications and their proper use and monitoring.

● Oversee and monitor all aspects of the medication process, present reports, and recommendations regarding issues with the medication system.

● Participate in dialogues with physicians and other health professionals regarding medication reviews involving patients with special health concerns.

● Prepare, label, and dispense medications in accordance with physician’s prescriptions.

● Assist in documentation of medical history.

● Maintain appropriate records of dispensing; ensuring compliance with local drug laws and regulations.

Our Lady of Biglang-Awa Medical Physician March 1990-May 2004

● Provided medical consultation, gave age appropriate immunization.

● Provided prenatal and postnatal counseling.

● Delivered babies under the supervision of an attending OB/GYN.

● Assist in minor outpatient surgical procedures.

● Supervise and discipline clinic staff to ensure proper distribution of workload for effective time management.

● Involved in medical trials, completed evaluations, and analysis for drug companies. EDUCATION Ospital ng Maynila Medical Center, Philippines

Postgraduate Medical Internship-General Medicine

University of Santo Tomas, Philippines June 1983-November 1987 Doctor of Medicine

University of Santo Tomas, Philippines June 1978-March 1983 Bachelor of Science in Pharmacy

MEDICAL LICENSURE/CLINICAL CERTIFICATIONS/AWARDS

● Pharmacy License #17035 Active in the state of Nevada est. 2006

● Nevada State Board of Pharmacy Registered Pharmacist

● Philippine Board of Pharmacy Registered Pharmacist

● Philippine Board of Medicine Registered Physician

● Foreign Pharmacy Graduate Equivalency Certificate

● Walgreens Extra Mile Award Outstanding Customer Service in 2007 and 2008

Contact this candidate