Erica Burkey
Marengo, OH *****
*****.********@*****.***
My name is Erica and I have a wide range of experience in professional construction office jobs. I have been employed at a General Contractors' office to a Vendor's office and over 20 years of banking office experience.
I have a lot of experience and qualities that I feel would be a good fit for your team. I have mainly worked in smaller office settings or family owned offices from my time at Table Rock to my Office Manager Position at Tolliver. As you will see below under my jobs the amount of knowledge and energy that I can bring to you. So I believe for you to get the full picture I believe you need to follow up with a more detailed conversation and to see that I can be an asset if I were to join your company. I am very much a people person and I have always had praise for exceptional customer service as I have always been good with connecting with my customers and having no issues talking to them. In today's world, no one slows down or takes the time to get to know anyone anymore. So I guess what I am saying is I am a very confident woman who takes pride in her work no matter what the job may be. You need a person who has great experience with a little bit of everything so I believe I am that person you are looking for! I am a quick learner and can learn no problem as I pay close attention to detail and learn quickly!
I have been a Assistant Branch Manager for a bank, teller, Office Manager and Administrative Assistant. I know the importance of confidentiality from my banking time to all my Manager jobs. I believe I can be your best candidate for this position and I love being challenged and I am up for the job! I hope to hear from you soon to tell you more about me! Thanks
Erica
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
TD Construction LLC - Marengo, OH
September 2022 to November 2022
• took care of all spreadsheets
• Created AIA billings for each job
• Read Blueprints for a job to figure out what material we needed Office Manager
Columbus Awning Company - Westerville, OH
May 2022 to September 2022
• Accounts Payables
• Accounts Receivables
• Processed in Quickbooks
• Payroll
• Help with new hire paperwork
• Did AIA billing
• New Job folders
• New jobs in system
• Have Notary
•
Administrative Assistant Contracts Specialist
Wallick Communities - New Albany, OH
January 2022 to May 2022
I was the Contracts Specialist.
I was to be doing administrative work. I entered information into Procore system. I uploaded documents into Procore system. I sent emails out thru Procore system. I entered items into Yardi system as well. Administrative Assistant
EATON PLUMBING - Westerville, OH
October 2021 to November 2021
I was employed here but their work environment made me sick so I was not able to stay. I was doing all Administrative
Assistant tasks. I entered the invoices into Sage but I did use Quick Books at Table Rock Construction. I entered them into their job costing section as well and did filing. Administrative Assistant
Division 7 Roofing - Galena, OH
August 2021 to October 2021
• I answered phones
• I entered contracts, service requests, and had to enter any new relationship we got into computer system Dataforma
• I took care of all the vehicle registrations and Insurance cards
• Communicated with Operations Manager
• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
Facebook Project Administrative Assistant
Centimark Roofing - Reynoldsburg, OH
April 2021 to July 2021
• Had to be on-site for the Facebook project in New Albany that was ran by Turner Construction
• Daily support for our team as well as Turner’s team
• Kept track of my employee’s daily work tickets
• They had to be downloaded into Procore and our Google Docs area
• I also had to keep track of any change orders/ PCO's to make sure we were getting the signed copy back from Turner approving our work
• I had to keep everything neat and organized
• Ordered supplies if needed
• I had to make sure when it was time to bill I reminded my boss and he made sure I knew what subcontractors and/or material vendors I needed to get invoices from so we could bill
• Had spreadsheets to keep track of that as well
• Had a daily weather spreadsheet to keep updated so we had proof if we got behind on the job
• Manage the billing on our Jobs and Lien Waivers
• I am a Notary Public and notarize paperwork as needed
• I am very organized and pay close attention to detail and can work in a fastpaced environment
• I know how to do AIA Billing and holding retainage
• I processed Change Orders for our customers if needed
• I can prioritize duties
• I have very good time management
• Oversee and generate/organize office documents, reports
• I printed reports as needed
• I had to contact the appropriate people if something needed to be done or fixed Office Manager/Accounting Clerk
Tolliver & Curl Paving - Columbus, OH
March 2020 to January 2021
I was laid off or I would still be there!
• Responsible for new hire paperwork and drug testing
• Responsible for keeping the employees files current and up-to-date
• I had to keep our permits up to date depending on the cities or municipality we were working in. I applied for the permits and kept track to make sure we were current.
• I had to be in contact with our clients and our employees and was the one to talk with them whether it was good or bad
• I built a rapport with both of them and my employees felt confident coming to me
• I have always been praised for good customer service
• I performed A/P and A/R accounting functions using Sage Accounting
• I entered and maintained customer files
• Process daily mail by Pitney Bowes machine
• Packaged items to mail
• Processed and prepared deposits
• Perform clerical accounting duties
• Enter payables and record bill payments
• Perform account reconciliations
• Perform general office support
• monitor office inventory of supplies
• Use Excel, Word, and Microsoft Outlook
• Manage the billing on our Jobs and Lien Waivers
• I am a Notary Public and notarize paperwork as needed
• I know how to do AIA Billing and holding retainage
• I had to contact our customers if we are not receiving payment to try to collect but with still keeping the vendor relationship good
• We used an Excel Spreadsheet to keep track of our multiple jobs that I was responsible for keeping updated
• I processed Change Orders for our customers if needed
• I was a second look for Contracts, Insurance, BWC
• I can prioritize duties
• I have very good time management
• Oversee and generate/organize office documents, reports
• I did the check run each week to pay bills
• I created and sent invoices out thru Sage
• I tracked the payment process and kept really good records to know where we were
• I printed reports as needed
• I had to keep track of my employee's expenses and get receipts
• I had to answer the phones and take care of the entire office Administrative Assistant/Receptionist
Table Rock Construction Inc. - Sunbury, OH
November 2014 to February 2020
• I was the front office person I had to greet anyone who came thru the front doors
• I was the administrative liaison between the jobsites and our office
• Managing my employee's expense reports, Daily Logs, Mileage Logs, Timesheets
• I had to verify my employees Timesheets to their actual time worked and then entered into Quick Books
• I had to do AIA Billing and retainage
• I had to manage our contracts and lien waivers and we worked in several states
• Manage our jobs, spreadsheets, vendors, our employee's in the field
• I had to type the Contracts for subcontractors and collect paperwork Insurance, BWC and W9's
• I processed Change Orders
• Quick Books Proficient
• Accounts receivables and payables
• Processed deposits
• Notary Public
• I am very detailed, organized and very thorough
• I had to be very thorough when executing the contracts so it’s very important to get the W9 to know the legal name
• I had to match receipts to statements every month
• I did the check run every week to pay the bills
• Managed day-to-day operations of the office
• Communicated with the owner, vendor's and my employee's everyday
• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
• Composed month end reports
• General clerical support duties including filing, faxing, scheduling and placing orders
• Prepared expense reports
• Input invoices into Quick books
• Handled travel for my employees as we normally were out of state
• Mailing Packages and Post Office Pick Up
Assistant Branch Manager
Delaware County Bank - Sunbury, OH
December 1996 to October 2010
I started as a teller at the Galena, OH office and worked my way up to the Assistant Branch Manager at the Sunbury location. I waited on customers and had to balance my drawer every night, opened accounts for customers. I eventually did loans so I have always done home equity lines of credit and Home Loans a little before taking out of branches. So I have been in customer service and around numbers and I believe I was good with them. Also once I went to Sunbury I had a lot of customers follow me to that branch as they wanted just me to wait on them so I had a good following which to me and my boss at the time said I have good quality customer service. The Sunbury branch was one of their busiest branches and
I had to be a team player and wear many hats some days! I would be running a teller window answering the phone going back to do vault duties or let someone in their safe deposit box then there is a customer to open an account or a loan so you had to adapt to change quickly! I always made my monthly sales quota that we had to do. I usually tested out new products or procedures from Corporate as they trusted my opinion and I was on many teams that would write policies and procedures on different things and they usually sent new people to me to train as they felt I was thorough and the employee enjoyed working with me as well!
Education
College Prep
Buckeye Valley High School - Delaware, OH
August 1989 to June 1993
Skills
• Office Admin (10+ years) Office 365 (10+ years) Front Office (10+ years) QuickBooks (6 years) Front Desk (10+ years) Office Manager Experience (10+ years) Phone Etiquette (10+ years) Accounts Payable (6 years) Microsoft Outlook (10+ years) Payroll (5 years) Bookkeeping (10+ years) Accounts Receivable (6 years) Account Reconciliation (10+ years) Accounting (6 years) Bank Reconciliation
(10+ years) General Ledger Accounting (10+ years) General Ledger Reconciliation (10+ years) Clerical Experience (10+ years) Data Entry (10+ years) Microsoft Excel (7 years) Accounting software (6 years) English (10+ years) Customer service (10+ years) Construction Experience (7 years) Microsoft Word-10+ years Customer service-10+ years Sage-2 years Microsoft Office-10+ years Accounts payable-6 years Social media management-2 years QuickBooks-6 years Accounting-6 years Time management-10+ years Office manager experience-10+ years Microsoft Outlook-10+ years Administrative experience-10+ years Front desk-10+ years Google Docs-1 year Construction-7 years Office experience-10+ years Accounts receivable-6 years
• Microsoft Word (10+ years)
• Customer service (10+ years)
• Microsoft Office (10+ years)
• Construction (7 years)
• Project management software
• Journal entries
• ProCore
• Proofreading
• Accounts receivable
• Leadership
• Administrative experience
• QuickBooks
• Time management
• Microsoft Excel
• Office manager experience
• Microsoft Office
• Microsoft Outlook
• Communication skills
• Organizational skills
• Microsoft Word
• Accounting
• Payroll
Certifications and Licenses
Certified Notary Public
Covid Vaccine Protected
April 2021 to Present
Covid Booster Vaccine
December 2021
I am fully vaccinated and now have my booster vaccine against Covid! Assessments
Recruiting — Highly Proficient
November 2021
Managing the candidate sourcing and selection process Full results: Highly Proficient
Senior administrative assistant/receptionist — Proficient November 2021
Using advanced scheduling and organizational skills in an office setting Full results: Proficient
Supervisory skills: Motivating & assessing employees — Highly Proficient November 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Office manager — Highly Proficient
November 2021
Scheduling and budgeting
Full results: Highly Proficient
Attention to detail — Highly Proficient
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Administrative assistant/receptionist — Expert
May 2022
Using basic scheduling and organizational skills in an office setting Full results: Expert
Office manager — Highly Proficient
November 2021
Scheduling and budgeting
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Indeed Assessments:
Customer focus & orientation - Expert
January 2021
Administrative assistant/receptionist - Highly Proficient February 2021
Scheduling - Highly Proficient
March 2021
Data entry: Accuracy - Highly Proficient
March 2021
Recruiting - Highly Proficient
February 2021
HR: Compensation & benefits - Proficient
February 2021
Customer service - Highly Proficient
January 2021
Attention to detail - Highly Proficient
November 2020
Office manager - Highly Proficient
October 2020
I am a very outgoing positive enthusiastic person that most of my jobs have named me the "Team Cheerleader" as I am always trying to motivate or keep the office "light" where we have fun but also get our jobs done. I have always been professional no matter what the role and confidentiality is a must at most jobs and you can feel confident with me! I hope to hear from you soon! Thank You for your time I appreciate it!
Erica
References
Steve Lebold
Delaware County Bank
Coworker
Ellie Reney
KROGER Manager
Gary Shirley
Table Rock Construction
Coworker