Sales Associate Customer Service
Resume:
Work History
Sales Associate
Tiana
DeGree
Contact
Address
Palmetto, FL, 34221
Phone
*******.**@*****.***
Skills
Sales trends
Excellent
Stocking and replenishing
Excellent
Point of sale operation
Excellent
Product promotions
Excellent
Sales expertise
Excellent
Cash Handling
Excellent
Client Service
Excellent
Sales training
Excellent
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Creative well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales. Focused with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Sales Associate
Optical Outlets, Bradenton, FL
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Trained and developed new sales team associates
in products, selling techniques and company
procedures.
2020-07 -
Current
Contract preparation
Excellent
Excellent people skills
Excellent
Product and service sales
Excellent
Social perceptiveness
Excellent
Shipment processing
Excellent
Problem-solving skills
Excellent
Merchandising
understanding
Excellent
Exceptional customer
service
Excellent
Upselling
Excellent
Cash register operation
Excellent
Adapt to diverse groups
Excellent
Professional demeanor
Excellent
Multi-tasking strength
Excellent
Relationship building
Grew sales and boosted profits, applying proactive management strategies and enhancing sales
training.
Answered customer questions regarding sizing,
accessories and proper care for merchandise.
Provided positive first impressions to welcome
existing, new and potential customers.
Tracked stock using company inventory
management software.
General Manager
Jaxx Sports Bar, Palmetto, Florida
Established and administered annual budget with
controls to prevent overages, minimize burn rate
and support sustainability objectives.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Delivered business strategy and developed systems
and procedures to improve operational quality and
team efficiency
Launched new, robust business management
software system, resulting in improved operational insight and planning.
Reduced corporate risk by managing shrink
processes and controlling inventory levels.
Reduced costs, managed delivery schedules and
performed risk analysis to improve overall
profitability.
2018-05 -
2020-12
Front Desk /billing
Coastal Orthopaedic & Sports Medicine Center,
Bradenton, FL
Answered multi-line phone system to respond to
inquiries and transfer calls to correct departments and personnel.
Maintained files and records by implementing
effective filing systems that boosted efficiency and organization.
Kept accounts in balance and ran daily reports to
verify totals.
Monitored office supplies by checking inventory and placing orders.
2012-05 -
2018-01
Excellent Greeted guests at front desk and engaged in pleasant conversations while managing check-in
process.
Prepared weekly employee work schedules for team
members.
ordered surgical tools, medical supplies and other items as needed .
scheduled appointments
collected all necessary information to bill out to insurance
created proper authorizations for any upcoming
procedures
worked closely with 10 physicians to accommodate
a smooth operating, very fast paced high volume,
office daily.
Direct Sales
Bud Miley, Bradenton, FL
Met customers in homes and businesses to discuss
and demonstrate products.
Monitored customer buying trends, market
conditions and competitor actions to adjust
strategies and achieve sales goals.
Worked diligently to resolve unique and recurring
complaints, promoting loyalty and enhancing
operations.
Managed and motivated sales team to increase
revenue
Forecasted sales and set successful policies to
achieve sales objectives and related metrics within timeframe.
Prepared and deliver customer sales quotes.
Attended monthly sales meetings and quarterly sales trainings.
Demonstrated consistent track record of
overachieving sales quotas.
Kept detailed records of daily activities through
online customer database.
Developed new business relationships and
maintained existing through regular communications and effective account management.
Gained customer trust and confidence by
1998-03 -
2012-05
Education
demonstrating compelling, persuasive and
composed professional demeanor.
Trained new employees on customer service, money
handling and organizing strategies.
Informed customers of promotions to increase sales productivity and volume.
Quoted prices, credit terms and other bid
specifications.
Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Fostered lasting relationships with customers through effective communication and quick response,
resulting in long-term loyalty and expanded client base.
Set and achieved company defined sales goals.
High School Diploma
Henninger High School - Syracuse, NY
1994-09 -
1998-06
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