Sales Associate, Customer service
Resume:
Katlyn Kratzenberg
adt3ej@r.postjobfree.com
Saratoga Springs,NY 12866
SUMMARY
My name is Katlyn. I am 32 years old. I have learned to manage my time and patience as well as I have worked in customer service for 10+ years with various companys including Wal-Mart, Price Chopper and Aldi. I am looking to take what I have learned and to continue to learn to futher my career with excellent customer service to a bigger and more advanced company. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 10+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations.. SKILLS
• Inventory
• Managing
• Money
• Sales
• POS system operation
• Customer assistance
• Payment processing
• Organizational skills
• Time management
• Relationship building
• Multitasking
• Computer skills
• Friendly, positive attitude
• Customer service
EXPERIENCE
Store Associate, Aldi, October 2020-January 2021
Ballston Spa, NY
• Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
• Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
• Answered questions about current promotions and resolved issues according to store policies.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Processed payments and maintained accurate drawers to meet financial targets.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Drove sales by successfully employing strategies such as upselling and cross-selling. Salon Associate, Zoomtan, January 2019-October 2020 Saratoga Springs, NY
• Greeted clients, showed to tanning facilities and educated on usage.
• Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
Product Specialist, Foggs auto, June 2018-August 2018 Scotia, NY
• Expanded knowledge of [Product or Service] product line.
• Demonstrated [Product Name] functionality accurately and completely.
• Collected customers' contact information for follow-up purposes.
• Learned about product's technical specifications and accurately explained specifications to customers and work team.
• Rearranged products to make sure assigned areas looked clean and inviting to shoppers.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Gave detailed information regarding operation of standard and optional vehicle features.
• Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Oversaw customer test drives and demonstrated standard and optional features.
• Greeted customers at arrival to build positive relationships and discuss vehicles. Shift Supervisor, Stewarts, April 2016-April 2017
Ballston Spa, NY
• Managing partners, counting money and various products in the shops.
• Inventory counts.
Sales associate, Wal-Mart, August 2012-April 2016
• Stock shelves, opperate register sales and count money. Sales associate, Price chopper, January 2012-April 2012
• Count money.
• Stock merchandise on shelves.
• Help run amd manage shift along with other supervisors. Hostess Otooles, August 2011-January 2012
• Greet and seat customers, clean and organize menus and placemats.
• Help manage serivers2.
EDUCATION AND TRAINING
High school diploma
General Education, Cohoes high school, June 2009
Everest university This resume is made with Free Resume App
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