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Medical Assistant Customer Service

Location:
Philadelphia, PA
Salary:
19
Posted:
December 16, 2022

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Resume:

April Williams

Philadelphia, PA *****

(***) •***•0687 adt3dg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Procedural & Documentation Skills

Exceptional Customer Service and Phone Etiquette

Ability to Maintain Effective and Organized Systems to Ensure Timely Patient Flow

Knowledge of Medications and Injection Procedures

Medical Assistant Certification

Tolerant and Flexible, Adjusts to Different Situations

Accuracy and Attention to Details

Problem Analysis; Solves Problems Efficiently

Current Certification in First Aide & CPR

Experienced in Navi Net & EMR; Medical Terminology

Strong Interpersonal and Communication Skills

Remain Calm and Work Well Under Demanding Conditions

Reputation for Excellence and High Quality Service

Self-Motivated; Initiative; High Level of Energy

WORK EXPERIENCE. We Care Pediatrics, Langhorne Pa 03/2022 to12/2022

Pediatric Care Group, Jenkintown, PA 2020 to 2022

Medical Assistant

Interviewed patients, measured vital signs such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients’ charts.

Prepared treatment rooms for examination of patients; draped patients with covering and positioned instruments and equipment.

Helped physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures; Cleaned and sterilized instruments and dispose of contaminated supplies.

Operated x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests; collected blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing

Conducted Covid-19 Testing and screening

Fox Chase Pediatric, Philadelphia, PA 2017 to 2020

Medical Assistant

Maintained inventory and ordered medical supplies and materials, kept billing records, entered financial transactions into bookkeeping ledgers and computed and mailed monthly statements to patients.

Operated x-ray, electrocardiograph (EKG) and other equipment to administer routine diagnostic tests; Gave injections or treatments and performed routine laboratory tests; called medical facility or departments to schedule patients for tests.

Scheduled appointments, received money for bills, kept x-ray and other medical records, performed secretarial tasks and completed insurance forms.

Generated revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.

Maintained safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations.

Einstein Healthcare, King of Prussia, PA 2008 to 2017

Medical Assistant

Verified patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.

Prepared patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.

Supported patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.

Maintained patient confidence and protects operations by keeping patient care information confidential.

Society Hill Pediatrics, Philadelphia, PA 2006 to 2008

Medical Assistant

Interviewed patients, measured vital signs such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients’ charts.

Prepared treatment rooms for examination of patients; draped patients with covering and positioned instruments and equipment.

Helped physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures; Cleaned and sterilized instruments and dispose of contaminated supplies.

Operated x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests; collected blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Pizzica Pediatrics, Philadelphia, PA 1999 to 2006

Medical Assistant

Maintained inventory and ordered medical supplies and materials, kept billing records, entered financial transactions into bookkeeping ledgers and computed and mailed monthly statements to patients.

Operated x-ray, electrocardiograph (EKG) and other equipment to administer routine diagnostic tests; Gave injections or treatments and performed routine laboratory tests; called medical facility or departments to schedule patients for tests.

Scheduled appointments, received money for bills, kept x-ray and other medical records, performed secretarial tasks and completed insurance forms.

Generated revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.

Maintained safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations.

EDUCATION

American Center for Technical Arts and Science, Medical Assistant Certification

Simon Gratz High School, Philadelphia, PA, High School Diploma



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