PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

SHERRY

LLOYD

S

L

Cleves, Ohio 45002, 513-***-****, adt39z@r.postjobfree.com Personable Customer Service Cashier drives customer satisfaction through quality service. Uses POS system mastery to process sales transactions and merchandises products to boost sales. Attentive problem solver with excellent conflict resolution skills.

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Compassionate Caregiver with extensive experience supporting geriatric patients. Documents data and administers medication with precise attention to dosages and contraindications. Empathetic professional committed to patient wellness.

Supportive Personal Care Aide making everyday tasks and medical needs manageable. Offers helping hand in medications monitoring, bathing and general needs. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

• Product recommendations • Account management • Customer complaint resolution

• Point of sale system • POS system operation • Cash management

• Bedside care • Records maintenance • Safety compliance

• Team work • Reliability • Leadership

• Relationship building • Critical thinking • Good communication

• Attention to detail • Dispatch coordination • Database management

• Driver communication • Recordkeeping • Work crew dispatching

• Communication management

Customer Service Cashier February 2020 - February 2022 Family Farm and Home Harrison, Ohio

• Answered customer questions regarding products and services, company policies and pricing. EDUCATION

• Assisted customers in locating needed products.

• Addressed returns and exchanges and assisted customers with refunds or product replacements.

• Updated customer account data with accurate payment information.

• Informed customers of promotions and special offers to increase sales.

• Communicated effectively with managers, supervisors and other associates.

• Operated POS systems using hand-held scanners, theft-detection devices and optical readers.

• Recommended items or alternative choices for out-of-stock products.

• Returned unwanted items to appropriate departments for restocking. Elderly Caregiver May 2014 - May 2018

The Bills Family (Privately Employed) Cleves, Ohio

• Helped meet social, intellectual and emotional needs with caring companionship. Supported medical care with attention to treatment plans, medication administration and healthcare appointment coordination.

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• Scheduled medication reminders and medical appointments to support ongoing care needs.

• Assisted patients with counting and preparing daily and weekly medication regimens.

• Assisted clients with bathing, dressing and toileting.

• Cleaned and sanitized bathrooms, kitchens and high-touch surfaces to prevent spread of germs.

• Accompanied patients on trips to grocery stores and appointments.

• Handled basic housekeeping needs for clients with limited mental or physical capacity.

• Improved patient care through collaboration with healthcare team.

• Offered clients emotional support, companionship and entertainment. Customer Service Dispatcher March 2010 - May 2014

William Bills Wrecker Service Cleves, OHIO

• Inputted data in system to record calls, activities and important information.

• Managed inventory for work requests and expenses for services rendered.

• Accomplished daily work targets by efficiently coordinating resources and scheduling crews.

• Resolved customer issues by addressing questions and providing available services.

• Listened to customer requests and specifications and made suggestions to appropriately fulfill needs. High School Diploma - High School June 2005

Taylor High School, Northbend, Ohio

School Closed No Degree - Phlebotomony

Tricounty Medical College, Tricounty, Ohio

Not Obtained - Medicial Assistant

Cincinnati State, Cincinnati, Ohio

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