Medical Assistant Customer Service

Angel G. Antunez

470-***-**** adt37d@r.postjobfree.com

OBJECTIVE:

Seeking a career where I can leverage my self-starter attitude and interpersonal skills for customer relations and business development

SKILLS & ABILITIES:

Bilingual - Spanish & English Teamwork Outlook

Leadership Organized Office Suite

Communication Attention to detail Google Suite

Time Management Willingness to learn Active Listener EXPERIENCE:

CovidCareGA Medical Assistant October 2020 - Present

• Recorded vitals during covid testing rush hours in order to expedite covid examinations

• Responsible for collecting personal information in order to ensure appropriate insurance was charged for covid exam

• Transferred recorded information into client information system to keep updated records and deliver results accurately

• Provided empathetic customer care in order to deliver a safe and accurate covid exam

• Directed traffic in order to maintain fast and efficient traffic flow QuikTrip Clerk September 2019 - October 2020

• Responsible for executing cash, money orders, and credit/debit transactions quickly and accurately in order to provide efficient servicing

• Handled products and equipment in accordance with safety resulting in a fully stocked store for high customer traffic

• Implemented a clean and organized environment to keep in accordance to OSHA regulations and CDC recommendations

• Provided support to the store by completing assigned tasks and keeping everything up to date as well as providing food services from QuickTrip kitchen

• Resolved complaints by providing knowledgeable, quick service to meet any need and promoted loyalty to maintain excellent customer service

• Greet, interact and monitor customers to assist the store to ensure loss prevention

• Responsible for maintaining our parking lot/gas pump area clean resulting in consistent customer experience

Education: Discovery High School— Lawrenceville, GA Graduated 2019 Angel G. Antunez

470-***-**** adt37d@r.postjobfree.com

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