Michelle Denise Townsend
Pittsburgh, Pa ***** 412-***-**** adt37a@r.postjobfree.com
Summary
·To obtain a position that will best utilize my skills in management and Public Health as an experienced Public Health worker and Medical Assistant Instructor/ Director of Medical Program.
Education
MASTERS IN PUBLIC HEALTH,2019 PURDUE GLOBAL UNIVERSITY
- Major: Public Health
- Related course work: Healthcare statistics, Environmental health, Principles of epidemiology, Public health leadership and administration.
BS DEGREE, 2014 POINT PARK UNIVERSITY
- Major: Public Administration
- Related coursework: World Literature II, English Comp II, Effective Speech, Theories of Public Organization and Information Literacy
ASSOCIATES IN SPECIALIZED BUSINESS, 1997 ICM SCHOOL OF BUSINESS & MEDICAL CAREERS
-Major: Medical Assistant Management
-Related coursework: Clinic Procedures, Pharmacology, Business and Career Development, Biology I, Psychological Foundation
Experience
JUNE –PRESENT
PRACTICAL SKILLS I & II
INTERNSHIP
JADA HOUSE INTERNATIONAL 200 HOUR
Essential Job Responsibilities:
·Strategic planning
·Grant writing
·Event planning
·Needs Assessment
·Team building
OCTOBER 10, 2018-PRESENT
CERTIFIED MEDICAL ASSISTANT INSTRUCTOR
PITTSBURGH JOB CORPS 15206
Essential Job Responsibilities:
· As an Instructor I am responsible for instructing students in various chapters of Kinn’s Medical Assistant book. It is also my responsibility as an instructor to present the given material in a clear and concise manner in order for the student to retain and apply the given material. I also test the student’s comprehension with tests and quizzes and clinical competencies.
·QA Laboratory Equipment
· Maintains an up-to-date knowledge of assigned fields. Participates in curriculum monitoring and development.
· Adheres to and upholds all established operational policies and procedures.
` Maintain accommodation and instruct student with IEP
`Accommodation Effective Reviews for students with IEP
`Instructed individuals facing the challenges that come with intellectual or developmental disabilities.
JULY 26, 2015-SEPTEMBER 30, 2017
DIRECTOR OF MEDICAL PROGRAMS
BRIGHTWOOD MEDICAL CAREERS 15219
Essential Job Responsibilities:
· Oversees the Medical Assisting Medical Office and Medical BILLING PROGRAMS at the Brightwood Pittsburgh campus.
· Serves as the contact person for all MA MBC and MOA instructors.
· Communicates/participates with the designated System Campus on matters pertaining these program.
· Ensures compliance with MAERB/CAAHEP standards; guides accreditation proceedings; completes all required reports.
· Manages records, equipment, materials, and paperwork related to the programs.
· Oversees the Medical Assisting Advisory Board; maintains contact with advisory board members and conducts a minimum of two meetings per year for input and feedback on program quality issues, curriculum, competencies, and equipment.
· Manages the Medical Assisting Externship Program.
· Teaching responsibilities (day/evening) to be determined.
· Attends all required meetings.
· Performs all job functions as listed in the Program Director job descriptions.
· Maintains an up-to-date knowledge of assigned fields. Participates in curriculum monitoring and development.
· Adheres to and upholds all established operational policies and procedures.
· Ensures that all program instructors adhere to all required administrative and classroom delivery duties. Provides subject-specific training for instructors to communicate changes in curriculum, technology, etc.
· Conducts classroom observations.
· Participates in hiring, development, evaluations, and termination of programs instructors and support staff.
· Works with President and Dean of Instruction to establish a master schedule of classes each semester.
· Performs other duties as assigned.
OCTOBER 23, 2012-JULY 26, 2015
CAREER TRAINING ACADEMY 15237
INSTUCTOR, EXTERNSHIP AND PROGRAM COORDINATOR, CAREER TRAINING ACADEMY
·As an Instructor I am responsible for instructing students in various classes, from interactive Clinics to Advanced Typing. It is also my responsibility as an instructor to present the given material in a clear and concise manner in order for the student to retain and apply the given material. I also test the student’s comprehension with tests and quizzes and clinical competencies.
·As Externship Coordinator it is my responsibility to guide the students through the transition from classroom to the work environment. I aid the student in obtaining all clearances necessary for a position in the medical field, I also find them an extern site that would best utilize the skills they have learned in the classroom setting. The student is monitored through phone calls and site visits as a way to track the students’ progress or need for improvement.
·As Program Coordinator it is my responsibility to provide support and guidance to students and instructors and to maintain a leadership role in all program functions. I ensure the students’ progress toward a successful completion and maintain responsibilities for Instructing and externship Coordination. I also provide leadership and vision in implementing the curriculum that has a competitive advantage over similar programs at other institutions.
DECEMEBER, 2012-PRESENT
HOME EXTENDED CARE- HOME AWAY FROM HOME
·Provide comprehensive home-extended care to individuals facing the challenges that come with intellectual or developmental disabilities.
·Alzheimer’s disease or any form of dementia and short-term care if recently released from the hospital with physical or mental challenges. We are non-medical and act as extended support to home bound individuals.
·Cared for clients with chronic and acute health problems such as asthma, COPD and medical conditions including Dementia, Diabetes, Cerebral Palsy and Cancer.
·Recorded and documented clients' information in daily progress notes.
·Utilized strong assessment skills to determine necessary client care and assisted with daily function.
·Provided rehabilitation techniques in daily living skills to help return patient to prior level of functional ability
·This is a home-based Business/Ministry, where we offer ADL, companionship, shopping, housekeeping, adult sitting
·Rely on total donations
2007-2012
MIDTOWN CARDIVASCULAR ASSOICATES
·Medical Assistant to multiple Cardiologists and Electrophysiologists
·Assist in Mercy Hospital Cauterization Laboratory
·Lead Medical Assistant in charge of the daily office functions
2002-2007
EAST LIBERTY FAMILY HEALTHCARE CENTER
·Medical Assistant/Administrative Assistant to the Medical Director, Dr. David Hall
·QA Laboratory Equipment
·Participated in Homeless outreach setting up a functioning Clinic in a local Church for the participating Physician, offered free medical care, BP screening and medication for the homeless.
·Participated in Drug and Alcohol Community Outreach, offering group and individual support to individuals who completed a minimum 30- day rehab. Assisted in finding affordable housing, career training and childcare, as well as spiritual and emotional support.
Skills & Abilities
MANAGEMENT
·Lead Medical Assistant for Midtown Cardiovascular Associates, in charge of the onsite Medical Assistants,
·Operating a home-based extended care business
·Externship and Program Coordinator for CTA Medical Careers
·Supervisor of Medical Programs
·Excellent Organizational Skills both oral and written
·Implemented Programmatic Curriculum
LEADERSHIP
·President of the Fountain of Life Youth Department
·Team Leader for ACAC Women’s Bible Study
·Organized Homeless and Drug and Alcohol Outreach
·Job Corps CMA trade of the month 3 times in 1 year
·Jada House International lead instructor
References
Dr. David Hall
East Liberty Family Healthcare Center
Carla Ryba
CTA
Kristen Rue
CTA
Amy Lewis
Brightwood Medical Careers
Jack Flinter
Brightwood Medical Careers