Inga Chandler

San Juan Capistrano, CA *****

adt33a@r.postjobfree.com

+1-945-***-****

37+ years of experience in Multi-Family Property Management. CAM - CAPS Designation from The National Apartment Association. An outstanding prioritizer who demonstrates excellent abilities such as attention to detail and critical thinking.

Has worked in Yardi, MRI Software, AMSI, and Rent Roll Operating Systems.

Exceptional fluency in English. Some Spanish, French, and German. Authorized to work in the US for any employer

Work Experience

Multi-Family Property Management Consultant

Certied Property Consultants - Dallas, TX

August 1985 to August 2022

I was given the nickname "The Leasing Machine" as my closing ratio of 91% remained consistent regardless of which Community I was working at. I once took 3 Potential Residents on tour at the same time as it was super busy, and ended up leasing to all 3. I devoted a significant amount of time providing Lease-Up services at numerous Home Communities, as well as filling all other temporary positions until the best possible candidate to was hired and fully trained in accordance with their job description. Certified Multi-Family Property Consultant

Certtified Property Consultants - Dallas, TX

August 1984 to September 2020

The Multi-Family Property Management Companies That I Provided Services To Incude; LPC, JPI, Trammel Crow, Equity Residential, Westdale Asset Management, Western Rim Property Services, Gables Residential, Murrey Management, Pinnacle Realty, Allen & Associates, Landmark Properties, Simpson Property Groups, Along With Several Others Including Individual Owners. The Multi-Family Apartment Communities that I provided Services at Include: Mansions At Ridgeview, Marquis Villas, The Ranch At Ridgeview, The Villages, Peachtree Apts, Preston Valley Apts., The Champions, And The Ridge At Valley Ranch To Name A Few. I Ensured that all practices correspond to industry standards and regulations. Communicated with the team to assess the effectiveness of the company's growth strategies. Trained new employees and provide ongoing individual training to maintain staff accountability. Communicated job expectations; planned, monitored, evaluated, and reviewed job contributions. Trained new employees and provided ongoing individual training to maintain staff accountability. Collaborate with staff to ensure timely delivery of information. Communicated job expectations; plan, monitor, evaluate, and review job contributions. Tracked and reported on the company's strategic development and ongoing forecasts. Created and compiled weekly and monthly reports and maintained archival records and database systems.

Update and complete transform logic documentation for financial and customer data. Encouraged staff to achieve their best, resulting in greater productivity. Used extensive social media knowledge to promote the company's mission. Effectively managed budgets and reduced spending.

Worked with accuracy and attention to detail.

Ensured high levels of customer satisfaction through excellent service. Improved work process by studying and implementing the required procedures. Led and analyzed business performance against business objectives. Established and maintained cooperative relationships with staff members. Worked closely to build rapport with existing teammates and provide ongoing mentorship. Assisted the General Manager with various tasks.

Developed new procedures and processes to improve the company’s net worth. Ensured a hassle-free consumer experience.

Education

Real Estate Broker's License in Required Courses

Texas Tech University - Austin, TX

April 2006 to September 2006

Real Estate License in All Required Courses

Real Estate Career College - Dallas, TX

September 1984 to February 1985

Skills

• Business Knowledge

Research

Reporting

Reliable

Persuasive

Critical Thinking

Team Building

Problem Identication

Professional Attitude

Detail-Oriented

Prioritization

Languages

English: Full Professional

• Management Consulting (10+ years)

• German (10+ years)

• Yardi + (10+ years)

• Business Analysis (10+ years)

• Process Improvement (10+ years)

• Asset Management (10+ years)

• Strategic Planning (10+ years)

• Interior Design

• Windows

Languages

• English - Fluent

• Spanish - Intermediate

• German - Expert

• Hebrew - Beginner

• French - Beginner

Certifications and Licenses

National Apartment Association CAM-CAPS Certification February 1987 to Present

The CAM Designation certifies me to perform all duties related to the job description of an on-site Property Manager.

The CAPS Designation certifies me to perform all duties related to the job description of a Regional Property Supervisor qualified to manage up to 1000 Apartment Homes.

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