Administrative and Project Coordinator

Casey Bitonio

adt32j@r.postjobfree.com / 831-***-**** / 825 Trinkling Creek Dr, Felton, CA

Skills

Communication skills, English, Computer literacy, Customer service, Guest services, Time management, Documentation review, Detail Focused, Blueprint Reading / Comprehension, Microsoft excel, Microsoft word, Microsoft Outlook, Leadership, Team Building, Staff Development, Project Coordination, Data Analytics, Report Generation, Event Coordination, Ambiguity Navigation, Google Workspace

Education

General Studies

Cabrillo College • Aptos, CA

Mathematics for Secondary Education (incomplete)

University of California, Davis • Davis, California

High School

Pacific Collegiate School • Santa Cruz, California

06/2006

Awards

Girl Scout Gold Award - 2005

Experience

Residential Inside Sales thru Project Coordinator

Sandman Glass Inc • Santa Cruz, California

08/2016 - 04/2022

Bidding Process

Receiving Bid Request, noting RFQ Dates, evaluating request for project scope using

Email, Phone Calls, Office Visit, or other communication method

Photos, Plan Sets, Hand Drawings, Lists, or any combination of these.

Calculating dimensions, areas and total budget for projects, sometimes with odd shapes or dimensions, or with special pricing for special customers.

Communicating with customers in clear and consise methods, using Quickbooks or BidClips (a cloudbased bidding program), as to what we interpret of their project and what we can provide, as well as how much. Customers include: Home Owners, Tenants, General Contractors with focus on single family

residences, General Contractors with focus on Multi-Use Commercial Buildings from scratch, Business Owners, Property Managers, etc.

Taking customer feedback to modify first bid as necessary based on aesthetic, building code and/or financial concerns, or based on revision of blue prints

Being knowledgeable of building and energy codes as relates to the scope of work.

Winning Projects, then passing off to Project Engineer and Project Management for Execution. By June 2019, my bids had won so many jobs, I had to take a month off because we had too much work.

Analyze data in spreadsheets using pivot tables and formulas

Change Orders - Large Residential and Commercial Projects

On an existing job, typically with a blueprint involved or at Project Managers' request from a job site visit, the customer would send a couple revised pages and would request a pricing change based on the contracted bid. I would look at the existing plans and compare to the new pages and find the alterations that have been made, and calculate the add/deduct based on the contracted pricing.

That number, with a brief description to back it up, would go into a change order form, and the job change order log for accounting and tracking. The Change Order form would be sent to the job contact (typically the General Contractor or GC's project manager) for approval.

Owner Group support

Owners of the company would ask for assistance in form creation, cleaning up a hand drawing into a computer drawing (typically using Paint or Paint 3D), creating tables with information regarding project statistics, company information, or something else to that effect.

I would see current processes as they were followed, and hear of issues with the processes, and try and find more efficient, professional, or up to date methods of reaching the same goal.

Example: When Bidding large commercial jobs, there was little to no tracking of pricing, options and mark-ups used. When a job was awarded, there would be a lot of back-tracking and guesswork to create a schedule of values. This took hours-to-days of work for 3+ people including at least 2 owners and the controller, and sometimes me. To streamline this process, I created a spreadsheet template, complete with standard formulas for sales tax, markup and total calcuations for each standard product type. Now with each job we bid, we make a copy of that template, and just input the cost of the products and the cost of the labor into the appropriate lines, and the totals (cost and customer price) are added at the bottom. Tracking and SOV becomes much easier after that, totalling to maybe 1 hour of work for the controller.

Learning new software for company use

We utilized multiple types of software for product bidding, each very different from the other, despite the similarities in products (e.g. 4 different programs for windows and doors). I would learn the programs and then help my coworkers learn them as needed.

Organizing Bidding/Project Files

Filing based on Customer, Date bid is provided, Project Name

I am aware that is not standard, but that is what was requested of me.

Volunteer - see titles below

Henry Cowell Girl Scout Day Camp • Felton, CA

06/2001 - Present

Annual One-Week Day Camp Located in Henry Cowell Day Use Area

This is an outdoor camp that encourages teenagers to build their leadership skills with girls in elementary school through song, arts and crafts, skits, and other activities such as hikes and creek walking.

The Cardinal Rules are: "Have Fun", "Be Safe", and "Always leave a space cleaner than you found it."

Program Aide (Age 13-18)

Work with girls aged 6-12 in groups (called "units") of 20-25

Always supported by (2) passive adults and (1) or more additional teenage girl

Pre-planned the week through unit leader/program aide meeting(s) prior to camp.

Motivated the unit to sing loud, stay in a buddy system, be creative, be respectful of others and their surroundings

Deferred to the adult leaders when in need of health checks and checking in and out of the unit, staying on schedule.

Running of Campfire Event for girls ages 9-12 on Thursday Night

With fellow program aides, we would plan a series of group skits, sometimes following the theme of that year's camp, as entertainment for the girls, and scheduling in specific songs to lead and teach.

Inventory Specialist and Planning Committee Member ( Age 19-21)

Assisting other volunteers to plan the following year's camp week starting in September, including:

Theme

Activities

Items and skills required for the activities

Age range for the activities - can a 6 year old handle this? would a 10 year old be bored? How can we solve these issues?

Organize Unit packages (Qty 15 total) and tubs including but not limited to:

flag and flag pole

bandanas

name tags with break-away cords

Handwashing stations and soap

Paper towels

Pens, pencils, fabric markers, child scissors, glue dots, other standard craft supplies

Assist in the pre-camp training and tour for leaders and program aides, including break-out groups, choosing of unit colors, explaining who each person at headquarters is, etc. Unit packages are distributed at this time. Sunday Before Day 1 of Camp: Load a U-Haul or Budget moving truck with the day camp storage unit's contents, shelving units and all, and follow to camp parking spot for said truck. Organize for ease of access during camp, as contents for Headquarters will need to be removed and replaced every day, and other contents will need to be checked out by units.

During Camp: Facilitate in the set up of Headquarters, assist units with craft and activity materials to check-out and return when finished.

Final Afternoon of Camp: Load up the Truck to the Gills to be returned back to the storage unit. Refill storage unit with Truck Contents.

A Couple Weeks after Camp: Read through camp reviews of units, program aides and leaders with Director and Registrar. Make notes of alterations for the following year as needed.

Leader of Unit

Support Program Aides in unit while giving them room to lead. If there is something where they can improve or that they are doing exceptionally well, let them know at the end of the day so they can take note and improve their skills.

Adult Volunteers at a Girl Scout Event are Mandated Reporters. I didn't have any instances where that was needed from me personally, but I did keep my eyes open for it as needed.

Set Up and Take Down of the unit each day

Leader of Specialty Program Aide Unit (Program Aides in Training)

Join Planning Committee in planning the camp-wide crafts and activities, as these would be primarily led by the Specialty Program Aides (SPAs).

Train SPAs during the pre-camp training. There are be anywhere from 5 SPAs to 25 SPAs. Depends on who signs up and is the correct age.

Go over leading techniques

Separate girls into groups to learn to lead a specific craft or activity, so no 1 craft is left wanting Give them time to show how they would lead the craft for the rest of the unit. Critique with positives and improvements.

During Camp, have the girls set up the unit and their activities, supervise while the other units cycle through. Keep notes about strengths in the individual SPAs, and make sure everyone's voice is heard, and that everyone gets a chance to shine in their special way. Critique with positives and improvements each day, and rebalance the groups as needed (shouldn't be needed in most cases, but it has happened).

End of Camp: Get feedback from the SPAs regarding how they thought the week went, what they thought of the crafts, the structure of the camp, and what they think they want to do going forward (age group preferences, what they want to improve on, etc).

* Separate note* There have been a couple of times where I have been thrown head first into being an SPA Leader at the beginning of the week due to illness, family emergency, etc. In that instance, where I know very little to nothing about the girls I am working with, or the crafts in some cases, I rely on the girls to know what they are doing. The last time this happened, I told the bluntly what had happened, that I am flying blind, and I need them to be on top of it and honest with me about what they need and how things are going. Then I unlocked my car door and told them to empty it out and set up the unit. Off they went for a sucessful week of camp. There were roughly 16 SPAs, ages 13 and 14 that year.

Academic Coach and Instructor

All Minds Matter (permanently closed) • Campbell, CA

08/2015 - 07/2016

Generally Worked with students in grades 7-12

Tutored 1-on-1 or in small groups on a variety of topics including Math, Spanish, Science, English Worked with students to use available technology (computers, tablets) efficiently

Worked specifically with students with special needs

Examples: ADD, ADHD, dyspraxia

Attended school meetings with owner and parents to assist in student facilitated learning Updated parents/guardians on students progress and needs

Communicated with school staff (teachers, aids, principals) regarding student assignments and progress Maintain order and cleanliness of work space

Admin Assistant to Membership, Volunteer and Programs

Girl Scouts of California's Central Coast • Castroville, California

02/2011 - 06/2013

Leadership Specialist

Assisted in building membership through programs in schools, clubs and housing complexes promoted Girl Scouts through booths at fairs and school functions

Reception and Cashier

Duties as seen above

Answer multi-line phones

Create Microsoft Word and Excel documents

Utilize Personify (CRM) to assist other staff

Take orders and complete transactions at the store

Ordering stock through GSUSA

Process requests for Financial Aid, Event Insurance, and Site Insurance

Administrative Assistant to Membership, Volunteer and Program

Duties as seen above

Apply appropriate financial coding to Time Sheets and Expense& Milage reports turned in by other staff. Codes provided from Grants.

Other Miscellaneous Tasks as needed including: Storage Organization, Inventory, basic maintenance of office equipment, light cleaning of space

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