General Manager Route Sales
Resume:
Peyton, Colorado
Cell 719-***-****
*****************@*****.***
Richard B. Hoffman
Objective
High energy individual with great expectations on standards for quality and service wanting a great company to share his experience, knowledge, and enthusiasm of the industry with.
Professional experience
2014- Present Auto Chlor Systems Inc. Colorado
Route Sales and Service
Provide service to over 150 leased and customer owned commercial
Dishwashing machines, chemical dispensers, and laundry
dispensers
Sell and set up new accts as needed.
Install and maintain dish machines, and chemical dispensers
Establish and maintain customer relations to build sales and accts
Recruited and trained new employees as needed
DOT, certified with class c license and Hazmat endorsement.
Responsible for all DOT paperwork and loading requirements
2013 Village Inn Colorado
General Manager
Operating Canon City location
Overseeing all retraining and restructuring of standards in unit.
Improved guest count flow by implementing local in store marketing and basic acceleration plans.
Working on small remodel of restaurant, to increase traffic.
Improved food cost by 1% in first period. Now below budget and plan by 1%
2012-2013 Souper Salad Colorado
General Manager
Operating Citadel Mall location.
Driving sales to increase over previous year, by local store market, improving service, and food quality.
Improved bottom line flow through by 2% by lowering labor cost, and food cost.
Lowered food cost by 1.5% by retraining and revisiting standards and procedures.
Cross trained entire staff to be more flexible, and create a promote from within atmosphere.
Travel to Denver and other locations to help train/retrain managers and employees.
2010- 2011 Golden Corral Colorado
General Manager
Operated the Woodmen location.
Developing a strategic marketing plan to involve community and local businesses to operate together to achieve sales goals and maximize profit margin.
Enhancing menu offerings to meet the demands of local area.
Expanded catering to offer drop off, semi service, and full service menu.
2010 TA/Petro Colorado
General Manager
Oversee re-model of existing restaurant in Limon, Colorado.
Set new service standards, by implement table service requirements.
Increased sales by 11.4% in one month by promoting the restaurant in the community.
Lowered food cost by implementing meat and critical inventories.
Built a team atmosphere through inner circle and employee empowerment.
Established team enthusiasm utilizing the Daymaker culture.
2008- 2010 Buffets Inc. Colorado, Texas
General Manager
Successfully opened new concept store in Colorado Springs
Work as support manager in several locations in Colorado, and Texas
2008 Olga’s Kitchen Inc. Grand Rapids, Michigan
General Manager
General Manager of Woodland, and Rivertown locations.
Oversee all restaurant operations, providing profit and loss statements for each period.
Provide training and leadership to all managers and staff members.
Develop and oversee in store marketing.
Help in creating pre-shift meeting standards, and procedures.
1997- 2007 Buffets Inc. Grand Rapids, Michigan
Area Director
Multi-unit manager responsible for all operations of the West Michigan market.
Building top line sales in all restaurants, with continued focus on bottom line flow through.
Holding onto number one in company in quality assurance scores and standards for four years in a row.
Provide training in management development to maintain operational excellence.
Responsible for all food rollouts and provide training to ensure quality standards.
Creating budgets for all restaurants to meet the required criteria for building top line sales and flow through.
Establish local marketing for each unit to grow sales and community involvement.
Holding quarterly zone meeting with twenty-five units to set goals for each quarter.
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