Professional Summary

Well-organized and self-starting office professional seeking a career opportunity in Customer Support. A positive change agent and willing build productive business partner with the ability to lead and meet business objectives.

Experience

Administrative Assistant January 2021 to Current

Asset Management & Consulting Services Johns Island, SC

Accounts Payable

Rent Collection

Help with leasing information

Maintain files

Write up service request

Assist with reports for the end of the month

Pay bills electronically to accounts payable.

Ensure timeliness and accuracy of advertisement in various publications

Compute and analyze monthly reports for submission to supervisor

Maintain confidentiality of personal identifiable information

Inform residents of any changes to the rental agreement or upcoming problems with the property

Establish rapport with tenants, counsel, and provide personalized service

Monitor use of community facilities, including laundry, mail and fitness centers

Medical Front Office Assistant February 2020 to January 2021

Medical University of South Carolina Charleston, SC

Greets patients and visitors in a welcoming manner; answered and referred

inquiries

● Prepare charts for upcoming appointments

● Schedule appointments, checked patients in and out, and collected payment

● Maintain medical records and correspondence files

● Uphold working knowledge of legal documentation and HIPAA compliance

● Submits diagnosis codes to insurance companies for payment

Benefits Administrator June 2019 to April 2020

Benefit focus Daniel Island, SC

● Assist employees in enrolling or making changes to their benefits to include new hires

● Provide an accurate time frame for issue resolution to employee daily

● Communicate daily with employees regarding their benefits

● Accurately document each customer interaction through salesforce

Packing Operator June 2019 to April 2020

Thorne

● Knowledgeable of the applicable provisions of the Production Department’s Standard

Operation Procedures (SOPs) and Good Manufacturing Practices (GMPs) and follows

them. I remained knowledgeable on an ongoing and timely basis as changes in the SOPs

and GMPs occur.

● Takes a total quality approach to conduct, in operating machines, and in producing

Thorne products.

● Work as scheduled, starts work at the beginning of a shift, is on time to meetings, arrives

back from lunch and breaks on time, completes assigned tasks in a timely manner, and

works overtime as required

Parcel Management Specialist February 2015 to June 2018

Genco

● Exercise the utmost care handling and processing parcels to ensure timely, accurate

tendering to USPS or third-party carriers within 12 hours of manifesting at the suite.

● Filled and prepared parcel orders received from the CMOP in accordance with customer

instructions.

● Performed parcel manifesting (scan, weigh, apply postage label), sort and prepare parcel

shipments for distribution to the appropriate shipping vendor.

● Identified and sorted cross-scanned or miss-labeled parcels for investigation.

● Loaded conveyances for outbound shipments.

Education

SEPTEMBER, 2020 ( TBD )

NHA CMAA,

MEDICAL UNIVERSITY OF SOUTH CAROLINA

JANUARY, 2020

MEDICAL ADMINISTRATIVE ASSISTANT, MEDICAL UNIVERSITY OF SOUTH

CAROLINA

AUGUST, 2010

PHLEBOTOMY, P.A.T.C.H TRAINING SCHOOL

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