Customer Service Representative
Resume:
Efia Sullivan
Customer Service
Banning, CA *****
adt2xh@r.postjobfree.com
I truly believe in helping people and treating them like they are part of my family. Authorized to work in the US for any employer
Work Experience
Transaction Coordinator
The Home Connector - Banning, CA
October 2020 to Present
To handle all contracts and disclosures, ensure all documents are completed in proper time frame, talking on the phone and email communicating what documents still are needed, talking to buyers, sellers and inspectors to make sure all paperwork turned in in timely manner Gig Worker
Care.com - Banning, CA
April 2018 to September 2020
To help elderly people in their homes. Take them to the doctor appointments or grocery stores. CNA - Certified Nursing Assistant
St Francis Hospital - Greenville, SC
February 2006 to January 2012
Responsibilities
Answer incoming call lights. To answer phones from patients' family members. To check and chart patient vital signs. To drain all bags that are on the patient. To change patient briefs. To communicate with patients' family members.
Skills Used
Charting typing answering phones
Customer Service Representative
Tele-tech - Greenville, SC
October 1999 to February 2005
To answer all UPS costumer questions and complaints. To track packages. To issue credit to customers who packages didn't arrive on time. To troubleshoot what was cause of delay the packages. To contact drivers to see where packages are.
Customer Service
Burlington Coat Factory - Greenville, SC
April 1997 to June 1999
To ring up customer to assist in dressing room to keep area clean to fold clothes to dress mannequins Cashier/Customer Service
McDonald's - Greenville, SC
June 1993 to June 1995
Seeking higher pay
Education
high school diploma
Skills
• Hospital Experience
• Experience Administering Injections
• Vital Signs
• Patient Care
• Restaurant experience
• Assembly
• Communication skills
• Customer service
• Computer skills
• Typing
• DocuSign
• Escrow
• Driving
• Commercial driving
• Personal assistant experience
• Medical records
• Microsoft Outlook
Certifications and Licenses
Food Handler Certification
Assessments
Mechanical knowledge — Familiar
April 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Attention to detail — Familiar
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Supervisory skills: Interpersonal skills — Completed April 2021
Fostering a collaborative environment and conducting difficult conversations Full results: Completed
Workplace safety — Familiar
July 2022
Using safe practices at work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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