GEORGIA JONES
Realease of Information Rep
Houston, TX 77033
adt2x8@r.postjobfree.com
832*918*2046
Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Hard-working, multi-tasking Excellent communication and Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients. ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Authorized to work in the US for any employer
Release of Information Specialist
CIOX Health - Houston, TX
2012 to 9/2022
Responsibilities
Processes ROI legals, attorney's, insurance, patients, subpoena's medical board, court subpoenas, cps. Fax records to physicians and hospitals. Notarize affidavits, depositions questions. Data entry, managed phones, open mail. Process walk-in request. EMR-scan records, assist in all areas of administrative work.
Accomplishments
Communication and organizational skills, The ability to work independently. Skills Used
Outstanding Decision Maker..Quality Assurance..Ability to Identify and Resolve Problems. Realease of Information Rep/Team Lead
Memorial Hermann Hospital - Houston, TX
August 2005 to July 2011
I Processed all Roi legals. Subpoenas, attorney's, insurance and patients request. Court subpoena's went to court as custodian of medical records. Went to monthly lead meetings, I processed daily receipt logs. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Accurately copied physician-dictated reports and complied with
patient requests for copies of patient records.Handled, processed and distributed confidential patient information. Managed incoming and outgoing
calls for busy medical office. Liaised with vendors to order and maintain inventory of office supplies. Successfully resolved customer issues. WORK EXPERIENCE
Release of Information Specialist
Clear Lake Regional - Webster, TX
June 2002 to August 2005
Processed hospital subpoenas, attorney's, and patient request. processed and copy charts for quality management, telephones, fax and mail request. Maintain the MSC
(billing request)report and certified for Acknowledgement of Paternity (birth registrar back -up). worked front desk processed patient request, and processed payments.Assists with other HIM functions assigned.
Medical Records Team Leader
MacGregor Medical Association - Houston, TX
January 1993 to June 2002
Tracked, located and filed records in various forms. Released patient medical records, and attorney request when authorized. Performed other job related duties utilizing IDX computerized tracking system. Adhered to the lab letters process as indicated in the policy and procedure manual. Contacted patients regarding medical records
information when necessary. Checked in patient for doctors visit. General Studies
Jones High School - Houston, TX
1982
Outlook, Administrative Assistant, Filing
Summary of Skills
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Self-starter with professional
manner
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Excellent communication skills
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HIPAA compliance
EDUCATION
SKILLS
ADDITIONAL INFORMATION
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Customer Service
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Ability to learn new skills rapidly
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Work well as a team member
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Multi-Task Management
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E-mail..Computer Skills
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Filing and data archiving