JOSEPH FERRARO

Walllingford, CT *****

adt2w7@r.postjobfree.com / 203-***-****

SUMMARY

Skilled Facilities Service Manager with 20 + years of experience with a talent for building relationships, directing maintenance workers, and offering technical support to owners and tenants. Forward-thinking problem-solver with a top-notch planning and decision-making skills. Monitors and controls department performance using appropriate reports, tracking systems, and surveys. Highly skilled in managing and motivating a culturally-diverse workforce. SKILLS

Project Management

Performance Evaluation

Utilities

Work orders

Quality Assurance

Team management

Microsoft Office Suite (Word, Excel, PowerPoint,

Outlook, Teams)

OSHA compliance

EXPERIENCE

Facility Supervisor / SEMA4 - Branford, CT 06/2016 - Current Oversaw vendor-provided building, janitorial, pest control and landscaping services. Managed system work orders by distributing assignments and closing out completed work after walk-throughs. Developed and oversaw budgets for facilities, working within cost restraints. Hired and coordinated with vendors to perform preventive maintenance work at facility. Developed and maintained multi-year capital improvement plans and maintenance plans for facilities. Coordinated resources and delegated assignments to maintain efficient building operations. Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting. Facilities Engineer / Protein Sciences - Meriden, CT 01/2013 - 06/2016 Compiled and presented public reports and environmental impact statements to inform stakeholders, municipal officials and members of public about planned civil projects. Commissioned, scheduled and managed outside resources for maintenance and remedial repairs. Performed walkthrough and inspections on facility infrastructure, buildings, and utilities. Write up SOP's

Ensure that all equipment is calibrated

Ensure all certificates are updated for instruments Sterilizer – Tech / Covidien - North Haven, CT 01/1991 - 01/2013 Lead foreman of Building Services 1996 - 2012

Lead Operator 1994-1996

Warehouse Finished goods processor 1991-1994

Performed troubleshooting techniques and testing procedures to keep machines working optimally. Maintained tools by cleaning before and after each shift. Created and maintained daily activity logs to track ongoing operational performance. JF

Delegated work to team members and checked for completion in compliance with company guidelines and customer needs.

Established and maintained service contracts with customers. Diagnosed faults and developed correction plans.

Supervised projects to uphold schedule requirements and quality demands. Managed sites by focusing on safety, operations and productivity. Adjusted or modified equipment to enhance equipment performance or to respond to customer requests. Warehouse Associate / Echlin Corporation - Branford, CT 01/1988 - 01/1991 Packed and labeled merchandise to prepare for loading and shipment to customers. Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities. Received deliveries, scanned packages and updated orders in internal database. EDUCATION

High School Diploma 06/1986

Eli Whitney Technical High School - Hamden, CT

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