Vivian L. Normandeau https://www.linkedin.com/in/viviannormandeau

(Email) adt2vm@r.postjobfree.com (Mobile) 508-***-**** Hopkinton, Massachusetts 01748 Top-performing sales representative who consistently exceeds quotas and drives growth for culinary brands from start-ups to Fortune100 companies by using insightful customer needs analysis and flawless follow-up to build meaningful strategic partnerships throughout the Northeast United States.

EXPERIENCE

Regional Food Service Manager – The Cabot Creamery Cooperative, Cabot, VT (May 2021 to Present) Sales manager for Northeast accounts totaling over 43 million in sales for 2021 for Food Service. Working collaboratively with marketing, operations and finance to deliver strategic plans and align tactical priorities to achieve unified goals. Use customer insights and business analysis reports to monitor and improve sales growth and profit margins within the territory. Develop and implement programs alongside distributors and brokers to promote Cabot’s award-winning product lines and grow food service accounts. Sales Associate – The Core Group, Marlboro, MA (April 2016 to June 2020) New England territory broker for this national foodservice sales agency. Represented 25 manufacturers, including Aryzta, Schweid and Sons, Michaels Foods, Campbell’s, McCormick & Company, Nestlé, Ocean Spray, J.M. Smucker Company. Grew and maintained over $50 million in sales through customer interactions and product presentations, regularly exceeded sales call and presentation goals by 40%. Implemented the strategy and successfully secured distribution through Sysco Boston, which resulted in increased sales for nine major customers. Building on this success, introduced the Core Group and developed key relationships with senior management and buyers at influential distributors, including Sysco, Rohstein and Costa Provisions. Winner of numerous sales competitions. Maintained order history using a custom Salesforce.com-based CRM system. Account Executive – Ipswich Shellfish, Ipswich, MA (August 2014 to January 2016) Relationship manager responsible for customers in Boston and Western Massachusetts. Grew the territory from $360,000 to more than $700,000 in sales. Recovered 24 lost accounts and added 52 new accounts in 14 months by planning and executing a cold calling program. Increased customer loyalty, as evidenced through increased referrals, by understanding the customers’ business challenges and proposing impactful solutions. Solutions included recommending new menu ideas, coordinating with buyers to bring seasonal fish for restaurant menu specials, working across the sales team to troubleshoot customer orders, and bringing relevant new product information to customers in a timely manner. Marketing Associate – SYSCO, Boston, MA (August 2011 to August 2014) Sales representative for this leading US food services company. Expanded the account base by 161% and grew the territory to more than $800,000 in sales, while increasing margins and account penetration by 5.6% and 15%, respectively. Using a consultative selling approach, repositioned Sysco with the customer base from a transactional supplier to a strategic partner, collaborating on future menu o erings and increasing adoption of new products and services. Organized broker and category specialist’s events, on-site visits and out-bound communications, including through social media. Managed Salesforce.com CRM metrics within the territory. Winner 2013 Regional Blitz Competition for most new closes with repeat buying behavior.

Sales Representative – Panera Catering (November 2008 to July 2011) and Liv Organic (January to September 2008) At Panera, planned and executed a cold-calling program that resulted in 30 additional corporate accounts. At Liv Organic, drove the sales process for this start-up sports beverage. Responsible for Boston Marathon and Whole Foods Market consumer engagement programs that increased brand awareness and sales.

EDUCATION

B.S. Business Administration Hospitality Major – Bryant University, Smithfield, RI Cuisine Regionale Certificate – Le Cordon Bleu, Paris, France Professional References Available Upon Request