Customer Service Crew Member
Resume:
Kaitlin Keenum
Florence, AL *****
*************@*****.***
I have experience volunteering with the Chapel services on multiple military bases. I am a fast learner who is flexible and manages challenging situations well. Work Experience
Nail Technician
REGAL NAILS SALON & SPA - Florence, AL
April 2019 to September 2020
I worked at Regal Nails as a technician, appointment scheduler, receptionist, and cashier. I loved working with my coworkers and customers. I am very proud to say I still have a good relationship with both my old customers and my old coworkers. I am currently seeking a job that would allow for advancement and a regular scheduled fulltime position.
Crew Member
McDonald's - Killen, AL
February 2015 to January 2016
I worked at McDonald's for one year, while attending high school. I liked working with my coworkers, and enjoyed the experience. It was a fast paced environment that I felt comfortable in. I enjoyed being able to learn and adapt to such a demanding climate.
Education
High school or equivalent
Hosanna Opus Laureate Youth Academy - Florence, AL Skills
• Manicure (Less than 1 year)
• Manicurist
• Nail Tech (Less than 1 year)
• Pedicure (Less than 1 year)
• Appointment Scheduling (1 year)
• QuickBooks
• Phone Etiquette (4 years)
• Computer Literacy (4 years)
• Cash Handling (2 years)
• Cashiering (2 years)
• Typing (2 years)
• Organizational Skills
• Restaurant Experience (2 years)
• Cosmetology
• Front Desk (2 years)
• Customer Service (4 years)
• Sales Experience
• Hair Styling
• Administrative Experience
• Makeup Application
• Microsoft Outlook
• Body Waxing
• Upselling
• English
• Office Administration
• Retail Sales
• Communication Skills
Assessments
Verbal Communication — Proficient
October 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Scheduling — Proficient
October 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Customer Focus & Orientation — Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Scheduling — Proficient
April 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Food service: Customer situations — Proficient
June 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient
Retail customer service — Proficient
August 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Work style: Reliability — Expert
April 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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