Executive Assistant Academic Advisor

RINA FRANCE

+1-808-***-**** adt2t6@r.postjobfree.com adt2t6@r.postjobfree.com LinkedIn

PROJECT/PROGRAM COORDINATOR ACADEMIC ADVISOR/COLLEGE COUNSELOR EXECUTIVE ASSISTANT

Analytical and highly adaptable with experience facing challenges enthusiastically to achieve consistent quality results.

Dedicated and resourceful trilingual experienced Office Manager & Executive Assistant with over a decade of experience working in fast paced environments. Adept at coordinating international travel, organizing large scale meetings and providing high level administrative support to Chief Executive Officers and the Senior Leadership Team and the Board of Directors. Highly self-motivated with a solid work ethic who thrives in the not-for-profit sector and private sector. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet the organization’s needs.

CORE COMPETENCIES:

• Strategic Thinking • Data & Analytics skills • Project &Program Management

• Event Planning & Management • Social Media • Communication & presentation skills

TECHNICAL SKILLS:

• MS Word, Excel, PowerPoint, Outlook, Teams • G Suite

• Salesforce • CRM • SharePoint

RELEVANT PROFESSIONAL EXPERIENCE

Academic Advisor Dec 2019 – Aug 2022

Maximus Management Training Center/European Graduate School of Management (EGCSM) – Manama, Bahrain

Oversaw academic advisement services for over 500 MBA students each year on recurring basis to maintain educational progression.

Advised students on program requirements and registered students to the program.

Developed Student Success Action Plans for students on probation or in need of additional support.

Maximized learning goals and interpreted and explained college and university policies to students.

Crafted and delivered online classes and trained students on-site and virtually in preparation for exams and assignments.

Managed office communications to promote dates, deadlines and upcoming events for students through a variety of channels.

Revamped reporting tools to efficiently track pertinent marketing information including activities, events, meetings, and mailings.

Designed and coordinated outreach campaigns to prospective students with calls to action that increased conversion rates.

Successfully worked with the marketing department and updated business processes and optimized the use of the CRM database.

Bibliotheca Alexandrina (BA) – Egypt Jan 2010 – Aug 2017

Head of Regional Knowledge Centre Dec 2015 – Aug 2017

Successfully established and launched over 27 branches of the BA knowledge center in universities in different governorates coast to coast.

Acted as a thought leader ensuring that national best practices are implemented while maintaining local relevance.

Advanced the Bibliotheca’s impact and footprint by establishing a constructive atmosphere for innovation in knowledge centers following the Bibliotheca Alexandrina’s standards of excellence.

Oversaw the development of programs and activities and created monthly schedules for each center.

Managed the yearly budget, tracking all onboarding and departure of regional officials; and collaborated cross-organizationally on drawing a map of regional needs and specialization patterns for effective program growth.

Served on various organizational teams and advisory groups.

Developed outreach campaigns and built strong relationships with partners across the country.

Handled all data and analytics and conducted quality surveys to monitor and evaluate the productivity of the knowledge centers.

Fostered interactions with leading institutions and active individuals who may be potential partners in developing knowledge management programs and activities.

Regional Project Manager Jan 2014 – Nov 2015

Managed all facets of project development from conceptualization to implementation.

Prepared and oversaw the implementation of the projects’ budgets.

Designed and implemented projects workplans.

Established and maintained strong relationships with international and local partner organizations.

Prepared internal and external material including presentations, reports and call for proposals for various projects.

Managed projects logistics and coordinated with the partners for the travel and visas.

Oversaw the selection process for the different projects’ activities.

Developed and oversaw the implementation of projects’ communication strategies.

Managed event logistics and coordinated administrative arrangements of meetings, trainings, workshops, study visits, and other project activities in the region.

Executive Assistant Jan 2010 – Oct 2012

Provided high-level administrative support to the Department’s Head and the Senior Leadership Team while maintaining a high level of confidentiality and discretion.

Maintained complex calendar – Scheduled and organized appointments, meetings and events both in person and virtually through several platforms.

Ensured presentations, reports and communication are done effectively and within applicable deadlines.

Developed legal contracts and concept notes to be reviewed by the legal team.

Accurately tracked and documented all correspondence, events, projects, and budget updates within strict timelines.

Drew up and distributed ‘meeting minutes’ to keep an official account of what was done or talked about at formal meetings, including any decisions made or actions taken.

Developed and maintained policies with our Executive Committee

Organized and prepared complex travel itineraries for Executive Leadership team and Board members and Committees

Worked closely with the finance team to budget, reconcile the Head of Department’s credit cards.

Previous Experience:

Teller First Hawaiian Bank – Honolulu, Hawaii Aug 2007 – Aug 2008

Teacher ESL and MSA Academia Language School – Hawaii, USA Jan 2006 – Jul 2007

Sales Manager Arab Academy for Science and Technology & Maritime Transport – Egypt Jun 2002 – Jul 2004

Sales Executive VirgiTech – Egypt Jun 1998 – Jul 2000

PROFESSIONAL DEVELOPMENT

Master’s in Business Administration (MBA), Major in International Marketing 2017

Basic Business Skills Acquisition (BBSA), Major in International Marketing 2002

Accomplished 210 hours of Business English Training; conducted a business project feasibility study

BA, Major in Tourism & Hotels, Minor in Hotel Management 2001

Languages: English, French, & Arabic

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