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Customer Service representative

Location:
Kitchener, ON, Canada
Salary:
18-19$
Posted:
December 15, 2022

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Resume:

CONTACT

EMAIL:

adt2t5@r.postjobfree.com

PHONE:

647-***-****

ADDRESS:

Apt no.102, 41 Garfella drive, Etobicoke Ontario, M9V2G3

EDUCATION

DAVIS CAMPUS SHERIDAN COLLEGE, BRAMPTON, ON

*- **** diploma in environmental technician (Apr 2019)

Relevant Coursework

Instrumental Science

Mathematics

Inorganic and organic Chemistry

Microbiology

Extracurricular Activities

Drawing arts and painting

KING EDWARD PUBLIC SCHOOL

Mahilpur, Punjab

High school in medical science (Mar 2016)

ADDITIONAL SKILLS

Punctual

Dedicated

Reliable

CERTIFICATIONS

CPR certificate

EXPERIENCE

Team Member (Food counter attendants and drive thru attendant) (from 2020 -2022)

Tim Horton’s

Welcoming and greet customers in warm, friendly, and professional manner and ascertain that what each customer wants or needs.

Preparing customer beverages and food orders such as soups, sandwiches, bagels as required.

Ensuring sales into cash register and collecting/processing payment in a timely fashion.

Supervise and participate in kitchen and dining area cleaning activities.

Responsible for making cash transactions, verifying cash drawers, giving change, counting cash receipts.

Resolve customer concerns and complaints in a timely and friendly manner.

Accurately and efficiently takes orders, prepares packages items for delivery to the drive thru and carryout customers.

Operate the drive thru window and sales register quickly and efficiently.

Pleasantly and courteously interacted with customers and maintained high standards of customer service during high volume, fast paced operations.

WALMART CUSTOMER SERVICE ASSOCIATE MIRAMICHI, NB (2021 -2022)

Provide customer service by greeting and assisting

customers, and responding to customer inquiries and

complaints.

Answer customers' questions about products, prices, availability, product uses, and credit terms.

Recommend products to customers, based on customers' needs and interests.

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Obtain credit information about prospective customers.

Greet customers and ascertain what each customer wants or needs.

Answer questions regarding the store and its merchandise.

Listen to the problems and complaints of the clients, require information about the products/services purchases from the organization.

Provide solutions that fit those individualized situations and prioritize the customers needs at each step of the process.

Maintain records related to sales.

Clean shelves, counters, and tables

PROBLEM SOLVER

Amazon Fulfillment Associates – Brampton, ON (From October 2019 to Jan 2020).

Support to the sales team, ensuring all sales and service objectives were met.

Responsible for customer service duties included answering customer queries, problem solving and providing detailed information on new products.

Instruct coworkers on how to handle difficult and complicated sales.

Worked with new customers in the development of new accounts.

Assign employees to specific duties.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Establish and implement policies, goals, objectives, and procedures for their department.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

REFERENCES

Tim Hortons, Christina Lavoie – Manager 506-***-****

Sandeep kaur – Problem solver at amazon

adt2t5@r.postjobfree.com

.

GURSHARN KAUR



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