Customer Service Territory Representative

Objective

To gain full time employment

Experience

Territory Sales Representative for Cox Communication October 2021 to Present

I worked to develop my assigned territory to obtain data sales to meet quotas set each month. Worked with apartment leasing managers and staff to gain referrals. I established a working relationship with building representatives of new home sales to obtain leads.

Amazon Flex Driver March 2020 to July 2020

Worked to deliver packages and groceries on given routes to customers.

Xfinity Sales Professional for Comcast January 2017 to March 2020

Promote company products with the emphasis on generating leads, following up on prospects, applying sales techniques, closing sales, delivering products, and offering sales support through information and guidance to clients and prospective buyers. Work to sell cable TV, internet, phone service, and home security services and products to new residential homeowners. Establish relationships with builders and relators. Work with construction and engineering teams to complete projects when building out systems. Work with contractors to complete projects and prepare construction estimates for distribution build.

Territory Representative for Comcast January 2008-Januay 2017

Worked with internal construction department to build out systems for residential customers. Worked directly with homeowners to extend plant and system. Performed walkouts and estimates. Worked directly with the design and engineering team.

F.I.N.D. for Comcast October 2004-January 2008

Worked with internal construction department to build out systems for residential customers. Monitored new residential areas to maintain and grow customer base while working with developers, builders, and sales agents to sell new homeowners cable TV, internet, phone services and products

Direct Sales Representative for Comcast August 1998-October 2004

Provided cable products and services to new residential homeowners.

Skills

•In-depth product knowledge and a solid understanding of products and services

•Establish, develop, and maintain positive business and customer relationships

•Maintain relationships with clients by providing support, information, and guidance

•Result driven: confidant thrives on hard work, self-starter, and strong can-do attitude

•Strong influencing and negotiating capability

•Develop relationships with builders and MDU management/leasing staff to promote, establish and increase sales

•Excellent verbal communication skills, with the ability to quickly develop partnership-client relationships with customers and prospects

•Keep abreast of best practices and promotional trends

•Over 20 years of customer service relations experience

Contact this candidate