T E R R Y K I R B Y *** Broken Arrow Rd,

Roswell, NM 88201 United States

575-***-****

adt2rb@r.postjobfree.com

PROFESSIONAL SUMMARY

• Skilled team player with strong background in strong environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.

• Hardworking man focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

• Skilled team player with strong background in logistic and leadership environments. Works well independently to handle assignments.

SKILLS

• Instruct groups

• Manage classrooms

• Task prioritization

• Networking

• Creative thinking

• Research

• Planning

• Collaboration

• Plan lessons

• Problem-solving

• Public speaking

• Organization

• Multitasking

• Verbal communication

• Coordination

EXPERIENCE

Service Provider, United Parcel Service (UPS), October 1999 – Retired March 2019 Roswell, New Mexico, United States

• Researched and integrated strategies to optimize client support

• Collaborated with team members to tackle service problems through lens of overall operational requirements.

• Facilitated data-driven decision-making to improve service delivery.

• Leveraged knowledge of business operations, financials, and customer service strategies in service enhancement efforts.

T E R R Y K I R B Y

EXPERIENCE (continuation)

• Developed deeper understanding of service provided segment, products, and customer requirements impacting delivery.

• Resolved or escalated business problems to keep operations moving smoothly.

• Reviewed accounts daily to determine the areas in need of improvement and strategies for correcting faults.

• Developed procedures and policies by devising strategies, consistently improving processes and supporting organizational goals.

Cadre Team Leader, Department of Military Affairs, April 1997 – February 2004, Roswell, New Mexico, United States

• Administered standardized and informal tests to evaluate student progress.

• Addressed concerns quickly to avoid lasting issues.

• Required minimal oversight to complete job tasks, meeting all deadlines and goals.

• Followed established guidelines and procedures.

• Maintained good working relationship with co-workers and management.

• Reviewed incoming orders for mistakes to maintain accurate inventory levels.

• Utilized downtime to perform routine tasks, preventing service delays.

• Assisted team members and managers with tasks to maintain productivity and meet project milestones.

• Kept work area organized and clutter-free.

• Monitored processes and recommended methods for improvement. EDUCATION

Associates Degree in Occupational Health and Safety and Environmental Engineering Eastern New Mexico University – Roswell, NM, United States Graduate in May 2022

• Outstanding 4.0 GPA

• Minor in music

• Minor in entrepreneurship.

Diploma, Leadership Honor Society February 2020

National Society of Leadership (NSLS) – Jersey City, NJ, United States

• GPA 3.9

• Awarded achievement of honorable distinction

• Member, Sigma Alpha Pl

High School Diploma April 2019

Faith Christian Academy – Carlsbad, NM, United States

• GPA 3.7

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