George F Maloney Jr

Automotive Management, Consulting Professional, Facilitator, Coach and Trainer.

** ********** ****

Clifton, N.J. 07013

(973) 715- 8493

adt2qv@r.postjobfree.com

adt2qv@r.postjobfree.com

Summary:

Extensive automotive knowledge with over 25 years of experience in sales, service, F&I, and business development. Premium high line sales management experience for in the highly competitive New York metro market. High skill level with several third-party tools and OEM systems. Consulting and Facilitation Certified through Deloitte & Touché' University. Additional affiliations include MSX International and GP Strategies consulting firms.

Objective:

Having consulted and managed with Premium OEM's such as BMWNA, Audi of America, Volvo, MBUSA and Toyota. Also having coached and trained with over three hundred dealer client visits with success in increased sales and service profits while insuring and extraordinary client experience while managing and training a motivated and charismatic management and sales staff that will put the customer first.

By using expertise in the automotive management field with proven experience in staffing, developing and participation with a national consulting and advisory team across several business verticals serving the automotive industry.

Established content and development for Lead & Portfolio Management Consulting Teams responsible for incremental lift in sales performance for major automotive brands.

Led project to refine a Certified Preowned dealership sales model inclusive of remote and field team members for client management & monitoring, inventory throughput, process implementation, refurbishment, and presentation along with proven concepts as well as innovation in digital marketing and organic and paid search.

Progressive and successful automotive dealer management experience for over 25 years in retail automotive. Responsible for profitable operation of all sales departments as well as F&I departments and service departments.

Effective certified group facilitator and proven change agent offering skill building and collaborative training across a variety of dealership management disciplines including fixed operations, inventory management and monitoring, online and offline sales process and finance.

Specialties in Automotive Retail Operations, Talent Acquisition, Process assessment and optimization. Also Consulting Client Experience, Project management CRM implementation SEO, Social Media Dealer Development, Digital Marketing Lead and Portfolio Management Expert with knowledge of several third-party tools.

Education

Clifton High School Clifton, NJ

Certifications

Facilitation Certified through Deloitte University

July 2017 (No Expiration)

Experience

MSX International

Nov 2022 to Present

United States

Coach and trainer for the Ford CEM (Consumer Experience Model) and FGE (Ford Guest Experience) and recently appointed to assist the SLT (Service Lane Technologies) for the Ford Experience.

The Premier Collection Pre-Owned Director

Aug 2021 to Sept 2022

White Plains NY

Pre-Owned director for five franchises such as Volvo, Alfa Romeo, Maserati, Lincoln, and Subaru. Responsible for throughput, reconditioning and Marketing for over three hundred vehicles.

GFM Automotive Consulting LLC · Full-time

Mar 2016 - Present

Greater New York City Area

With over 30 years in the retail automotive business, I have been able to use my experience to assist major OEM’s such as BMW, Mercedes Benz, Toyota, Ford, and Audi. This while collaborating with a team of Automotive Industry professionals to provide expert analysis for our clients.

With having consulted with several Premium OEM's and coached and trained with over 250 dealer client engagements. This with success in increased sales and service profits while assisting in process,’ marketing with the assistance of third-party tools and maintenance of client portfolios. Also, while insuring and extraordinary client experience while managing and training a motivated and charismatic management and sales staff that will put the customer first. I believe that one of my many attributes is that “I speak the dealer speak because I have been in their shoes”

GP Strategies Corporation

Contracted Advisory Consultant and Trainer

Mar 2020 - Apr 2021

United States

Consultant and trainer for Toyota SmartPath Program in dealer and remote training for dealers introduction to the new on-line buying process.

MSX International

Contracted advisory consultant

May 2019 - Jan 2021

United States

Lead Consultant for MBUSA VanPro pilot. MBUSA commercial van training for dealers. Prepared dealers for the Van Pro project in the sales and service departments along with helping launch mobile service.

BMW of North America

Contracted Advisory Consultant and Facilitator

Mar 2016 - Jan 2020

United States

Certified Pre-Owned Facilitator for CPO 1.0 Workshop. The lead facilitator and workshop content developer for the Certified Pre-Owned workshops offered to the BMW dealer network.

Deloitte and Touche’

Fulltime Advisory Consultant

Mar 2016 - Jan 2019

United States

Effective advisory consultant and facilitator and proven change agent offering skill building and collaborative training across a variety of dealership management disciplines including fixed operations, inventory management and monitoring, online and offline sales process and finance for OEMs such as BMWNA, Mercedes Benz and Audi of America.

Awards and References:

BMW Center of Excellence Awards 2013 & 2014

BMWNA

Dec 2014

BMWNA CPO Top Performers Award

BMWNA

Dec 2014

BMW 2014 CPO Top Performers Award. Given to the top twenty performing CPO Mangers in the country.

Platinum Profiles in Achievement Awards 2013 & 2014

BMWNA

Dec 2014

Recommendations and References:

Jim Casper

Deloitte Advisory

April 10, 2020, George worked with Jim in the same group

George has an incredible eye-for-detail in all process areas within Variable Ops. His no-nonsense ability to find solutions to driving engagement, increasing sales, reducing turn-times, and improving associates' batting averages is unparalleled.

Erin (Presti) Grasso

Senior Program Manager at MSX Int. for MBUSA

February 12, 2020, George worked with Erin in the same group

Recently worked with George on a pilot program to assess and improve overall dealership operations. George's in-depth knowledge of the complete Sales side of the business was a tremendous asset for the initiative. All throughout, George possessed splendid work ethic with a genuine desire to help dealers and individuals to improve.

Kevin Rustad, MA

Area General Manager at INFINITI Motor Company Ltd.

March 31, 2020, Kevin was a client of George’s

Knew and worked with George for over 15 years, in that time he has excelled at taking underperforming sales departments, especially used, and turning them into over performing departments. This propelled him into his current role as a subject matter expert helping others to become over performers in their dealerships. I have worked directly with George on his consulting position and hired him to work with BMW because of his skills and expertise. George's knowledge and process improvement skills would be extremely beneficial to any organization.

Wayne Youngblood General Mgr. BMW of Rochester Hills, MI

4/17/2019 Wayne was a client of George’s

George, Thank you very much for your visit and your ‘common sense’ approach. Your personal ENERGY and EXPERIENCE was much appreciated. We have ‘on boarded’ “Rapid Recon” as of yesterday and have made the “Lead response Time” our number one priority. We will keep you and Rich DiSanto updated as to our progress with Time to Line. Looking forward to future discussions and Coaching.

Anthony Dingman: Director MSX International 2/5/2020

George, Thanks so much for taking time out of your busy day to join us today. Your input was valuable to our team as well as the MB VanPro project. Look forward to our next steps towards rollout this year!

Robert Hayes: General Manager Open Road Subaru Union, NJ 3/2/20

George has a unique talent for acquisition, throughput, sales, and marketing of pre-owned sales and has at the very least doubled the number of sold vehicles in several dealers we have worked together.

Contact this candidate