Fork Truck Customer Service
Resume:
SHAWN MICHAEL CLARK
Boonville, IN 47601
Mobile 812-***-****
**************@*****.***
EXPERIENCE
May 2019 - Present
AT&T Mobility, Evansville, IN
Mobility Sales and Service Representative
●Provide excellent customer service to customers via inbound calls
●Discuss, explain benefits and sell new lines of mobile service, broadband service and DirecTv/AT&T TV service
●Consistently meet sales and service scorecard metrics
●Provide technical support and file trouble cases as needed
●Consistently maintain 100% custo.er satisfaction rating
January 2018 – May 2019
Value City Furniture, Evansville IN
Sales
●Greet customers as they enter the store
●Meet monthly sales goals consistently
●Upsell warranty and add-ons
●Process credit applications
●Follow up after sale and delivery
September 2013 – January 2018
Plumber Supply Company, Evansville IN
Warehouse Shipping & Receiving / Driver
●Responsible for pulling order tickets and locating correct parts
●Loading of the day’s orders for delivery
●Providing quality customer service during deliveries
●Driving flatbed, box truck, semi-truck and fork truck
●Unloading transfer trailer and putting away new inventory
June 2012 – August 2013
Walt’s Drive Away, Evansville IN
Regional Truck Driver
●Responsible for safety inspection of truck
●Pick up and drop off trailers pre-filled with materials
●Delivery empty trailer to loading docks of customers for material loading
●Responsible for safe delivery of all materials
●Provided quality customer service while picking up or delivering materials
SUMMARY
I have a solid knowledge of the sales and service industries as I have also held positions in sales and customer service as an Automobile Salesman and as a Loan Officer in the mortgage industry. I am a self-starter and am very outgoing. I have a love for dealing with and meeting new people. In every position I have held, effectively communicating and working with all types of people has been imperative.
Contact this candidate