SHAWN MICHAEL CLARK

*** *. *** ******

Boonville, IN 47601

Mobile 812-***-****

adt2pi@r.postjobfree.com

EXPERIENCE

May 2019 - Present

AT&T Mobility, Evansville, IN

Mobility Sales and Service Representative

●Provide excellent customer service to customers via inbound calls

●Discuss, explain benefits and sell new lines of mobile service, broadband service and DirecTv/AT&T TV service

●Consistently meet sales and service scorecard metrics

●Provide technical support and file trouble cases as needed

●Consistently maintain 100% custo.er satisfaction rating

January 2018 – May 2019

Value City Furniture, Evansville IN

Sales

●Greet customers as they enter the store

●Meet monthly sales goals consistently

●Upsell warranty and add-ons

●Process credit applications

●Follow up after sale and delivery

September 2013 – January 2018

Plumber Supply Company, Evansville IN

Warehouse Shipping & Receiving / Driver

●Responsible for pulling order tickets and locating correct parts

●Loading of the day’s orders for delivery

●Providing quality customer service during deliveries

●Driving flatbed, box truck, semi-truck and fork truck

●Unloading transfer trailer and putting away new inventory

June 2012 – August 2013

Walt’s Drive Away, Evansville IN

Regional Truck Driver

●Responsible for safety inspection of truck

●Pick up and drop off trailers pre-filled with materials

●Delivery empty trailer to loading docks of customers for material loading

●Responsible for safe delivery of all materials

●Provided quality customer service while picking up or delivering materials

SUMMARY

I have a solid knowledge of the sales and service industries as I have also held positions in sales and customer service as an Automobile Salesman and as a Loan Officer in the mortgage industry. I am a self-starter and am very outgoing. I have a love for dealing with and meeting new people. In every position I have held, effectively communicating and working with all types of people has been imperative.

Contact this candidate