DARYONNA WOODS

ANTIOCH, CA

adt2nw@r.postjobfree.com 510-***-****

EXPERIENCE

Night Crew Lead Foods Co. - Pittsburg, CA Oct 2022 to Present

Load and unload delivery trucks.

Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

Order, label, stock and inventory department merchandise.

Maintain sanitation conditions in store.

Face product on shelving.

Build and tear down displays on end units, promotional aisles and other display areas.

Report product ordering/shipping discrepancies to the department manager.

Retail Merchandiser Nabisco - Antioch, CA Jul 2021 to Present

Produces store sales by providing point-of-purchase and shelf management services.

Answers questions, responding to special requests, and describes product features.

Maintains store shelves by observing displays of company products, removing damaged or freshness-dated products, tidying store shelves, and providing optimum display of products.

Maintains inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products.

Maintains quality results by following and enforcing standards.

Shopper/Delivery Driver Instacart - Antioch, CA Feb 2019 to Aug 2021

Full-Service Shopper

Efficiently and quickly locate items and complete check out

Deliver in a timely manner

Provide clients with information and help on certain products

Handle exchanges and returns through the application, and by following set protocols and regulations

Recommend merchandise to customers in order to upsell

Control Room Operator Holiday Inn Club - Las Vegas, NV Jan 2018 to Feb 2019

• Update and maintain databases such as tour manifest, mailing lists, contact lists and pertinent client information.

• Functions as an interface between Local Marketing, management, hotel staff and individual tour guests.

• Responsible for the timekeeping function for Local and Regional Marketing.

• Produces and distribute daily/weekly/monthly reports for Local Marketing including Owner Equity, Campaigns, Soft Scores, and MOARS.

• Ensures that both internal and external customers are provided the utmost level of customer service.

• Advanced knowledge and adherence of OSHA, EEO, FLSA, ADA & FMLA

In-bound Call Center Rep Sitel - Las Vegas, NV Jun 2017 to Jan 2018

• Handle high volume in-bound calls regarding products, services, trouble shooting, and setting

appointments for customers.

• Handle complements and complaints while maintaining positive attitude and document outcomes.

• Have an enthusiastic approach to customer interactions with great attention to detail to build sustainable relationships.

Property Manager Eden Housing - Hayward, CA Nov 2013 to Jun 2017

Ensures consistent application of project/program (HUD, TCAC, RHCP, etc.) rules and regulations

Assist in resident move-in/out procedures and unit inspections.

Maintains waitlist, process new applications and recertifying active residents by interviewing and collecting supporting documentation.

Collects rents and accurately account for monies collected, perform bank deposits, as needed.

Generate and schedule maintenance orders, file completed orders and follow-up as needed.

Exercise common sense, good judgement, consistency and self-control.

Adhere to Equal Employment and Equal Housing Opportunity requirements.

YARDI Leasing and Rents Program Software

Real Page/On-Site Leasing and Rents Program Software

Office/Leasing Assistant Renoir Staffing - Alameda, CA May 2010 to Feb 2015

Handle organizational and clerical support task, including, organizing files (digital/ hardcopy), distribution of pertinent information, ordering supplies and maintaining office cleanliness.

General housekeeping and light ground maintenance.

Develop exceptional working relationships with peers, clients, customer and vendors.

Proficient in Microsoft Word, Excel, Outlook etc. and advanced data entry.

Perform basic account payable/ receivable tasks.

Lead Cashier Sears - Oakland, CA Nov 2007 to May 2010

• Smile and greet customers with enthusiastic and positive attitude.

• Supports Assistant Store Manager by assisting in scheduling, training, supervising and coaching of high-performance Cashier associates’ team.

Leads by example to provide superior customer service, acts as a role model and personally contributes to achievement of department goals.

• Perform daily store opening/ closing procedures including researching cash variances/corrections, cleaning and organizing cash wrap and weekly review of cashiering functions.

• Resolve customer complaints with positive approach.

Sanitation Team Member Revolution Foods - Oakland, CA Dec 2005 to Nov 2007

Maintains the re-stocking and readiness of all operational areas

Supports staff by keeping the facility clean and sanitary.

Maintains master cleaning schedule responsibilities at all times.

Establish a culture of respect, hard work, consistency and effective communication with all team members.

EDUCATION

Associate in Arts (AA) in Entrepreneurship

Los Medanos College Pittsburg, CA Jan 2022 to Present

High School Diploma

Dewey High School Oakland, CA 2002- 2006

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