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JUAN SALAZAR

adt2fz@r.postjobfree.com 262-***-**** Kenosha, WI 53140

Hardworking and motivated tech manager with 3 years of experience and record of success in the pest control industry having obtained an Agricultural and structural license in the state of Illinois and a category 7.1 structural and category 5.0 aquatic/mosquito license in the state of Wisconsin. In addition to these general pest control certifications and licenses, I am also a certified Sentricon termite specialist trained by Sentricon University with a termite 101 and 102 certificate. I have a solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Project Management

Sales Techniques

Staff Development

Documentation and Reporting

Complex Problem Solving

Teamwork and Collaboration

Verbal and Written Communication

Work Planning and Prioritization

Training and Development

Goal Setting

Managing Operations and Efficiency

Team Leadership

Staff Training

Fox Pest Control Chicago, IL

Manager

07/2020 - Current

Assigned tasks to associates to fit skill levels and maximize team performance.

Trained employees on additional job positions to maintain coverage of roles.

Greeted and encouraged feedback from customers to implement in-store operational changes.

Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances. Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction. Supervised staff performing daily activities.

Conducted regular evaluations and addressed performance concerns directly with employees.

Orkin Commercial Services Milwaukee,

WI

Service Technician

10/2019 - 07/2020

Maintained certifications and completed training on systems and components.

Traveled to customer locations to complete work for pre-set appointments. Followed established safety rules, OSHA guidelines, and company safety policies and procedures.

Logged services performed in service ticket system. Conducted service appointments to diagnose and fix problems. Completed scheduled appointments on time to drive quality service. Summary

Skills

Experience

Service technician Milwaukee, WI

Hawx Pest Control

03/2019 - 10/2019

Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.

Utilized appropriate protective gear and equipment during application. Set mechanical traps, baits and glue boards to remove pests from interior areas.

Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation. Identified pest issues, placed traps and bait and removed dead pests after extermination.

Explained pest control treatments, including trapping and baiting to inform and educate customers.

Reuther Central Highschool Kenosha, WI

High School Diploma

06/2012

Maranatha Baptist University Watertown, WI

Associate of Arts in Theology

Education and Training