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Customer Care Operations Manager

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
December 15, 2022

Contact this candidate

Resume:

SMANGALISO PAUL MKHWANAZI

Mobile Number: (063-***-**** Address: Birdswood, Richards Bay 3900

Email: adt2es@r.postjobfree.com

Professional Profile

Attentive, focused, and energetic professional who aims on maintaining operational compliance with the industry standards such as good observational and planning abilities. Approach every review with an analytical mindset dedicated to fair enforcement of clearly established rules and regulations. Knowledged in document examination and activity monitoring with excellent recordkeeping skills and in-depth knowledge of precedents for handling violations. Areas of expertise include supervising, meeting production goals, operating equipment, and promoting and developing safe behaviors, work practices, and working environments.

Education and Qualifications

Dip Logistics Management Diploma Logistics Management at the University of Zululand qualification obtained on the 12

th

May 2017

Associated Experience

Stock Controller at Makhosini Holdings April 2019-April 2021

- Order Taking and asset Maintenance

- Stock Count, loading & offloading of stock

Customer Care Agent at CRUSADE Logistics September 2018-March 2019

- Taking and tracking of customer orders

- Asset maintenance and data capturing

- Fuel and Drive Cam Management

- Administer to PODs

Ops Liaison at Bakers Transport (Pty) ltd June 2017 – January 2018

- Asset Maintenance

- Vehicle Tracking

- Update Vehicle Matrix and Driver Matrix

- Administer to breakdowns and Accident Reports Capturing the Daily Ops Schedule

- Yard Walkabouts

- Administer to Weighbridge issues

IT Skills

Proficient in computer literacy and Microsoft Office (Word, PowerPoint, Excel & Outlook) Tutor of End User Computing

Other / Personal Details

Extra mural activities 2014-2016 University Of Zululand- Treasurer of the Transport & Logistics Student Society

REFERENCES

Msizi Mkhwanazi

Thulasizwe Myeza

Nizaam Khan

(082-***-****

(079-***-****

(083-***-****

Store Owner at Makhosini Holdings

Customer Care Agent at CRUSADE

Operations Manager at Bakers Transport



Contact this candidate