DAVID DAI-YOUNG KIM

IT Administrator with *+ years of experience in Automotive industry

EDUCATION: MIOCHIGAN STATE UNIVERSITY 1998~2005

Bachelor of Art and Science in Telecommunication, Michigan State University, E. Lansing MI (2005)

TECHNICAL SKILLS AND CORE COMPETENCIES:

Troubleshooting

Configuration

Microsoft Suite

Network troubleshooting

System administration

Software & Hardware Support

IT project management

Security(DLP) policy/user training

Customer service

Bi lingual: Fluent in Korean,

PROFESSIONAL EXPERIENCE:

HYUNDAI AMERICA TECHNICAL CENTER INC.

SEPTEMBER 2012 – NOVEMBER 2019

IT ADMINISTRATOR 2

Managed systems include Symantec Endpoint Protection (DLP, Anti-Virus, Application, Device control, Websense (websites control, DLP), and Checkpoint Firewall.

Managed Symantec endpoint protection for the tech. centers /design centers in US region – created, managed security policy, updated SEP, managed DLP (device protection/data protection/monitored incident logs and reported to company security team monthly

Maintained/updated the above applications.

Installation/configuration and troubleshooting of MS Clusters

supported users with various software including ms-office (troubleshooting)

Managed document security permission/account/S-work secure shared drive server/permission.

Managed user account/permission, DRM (Document Security/Drawing security).

Managed various IT projects, such as purchasing a PC(and deploying), and deploying software to all users in North America region.

Monitored user’s online activity in order to prevent data leaks (DLP)

Vulnerability management – make sure there is no vulnerable device/app running on the network. Network log monitoring, vulnerability scanner. Closing vulnerable IPs, to prevent data leak.

Supported users with system issues and troubleshooting either over the phone/remote access.

Administered company security solution

TAE-YANG AMERICA

AUGUST 2008 – SEPTEMBER 2012

ACCOUNT MANAGER

Account manager on GM and Chrysler for various automotive fasteners and fastener applications. Received RFQs.

Communicated with Head Quarter in Korea. Daily activities include translating and be the liaison between OEMs and HQ in Korea.

Solved pricing and timing issues between HQ and OEMs.

Performed IT manager work for employees’ PC issues and troubleshot network issues.

DONG NAM TECH

JANUARY 2006 – OCTOBER 2006

Ship Direct Manager

Daily activities include commercial and business issues pertaining to delivery, timing, meeting customer requirements, quality, and accounts payable/receivable.

Monitored logistics, control warehouse inventory, shipping & receiving; performed quality inspection; conducted re-packing, and delivery in accordance with the customer.

Participated in fitting test meetings with GM engineers for car floor mats and discussed problems/other issues with them and communicated with engineers in Korea.

Managed daily commercial issues between the manufacturer and the customer, engaged in accounts receivable issues with the customer pertaining to outstanding payments and in settling accounts with the manufacturer.

IT managed PC issues inside the office as it was a small office with a few employees.

LUBO AMERICA

JUNE 2005 – OCTOBER 2005

Sales/Customer Service

Identified and initiated new business opportunities: surveyed markets, contacted customers, and engaged in quoting activities for new business development.

Assisted in coordinating program management activities including initial concept, product exhibition, pre-launch activities.

IT managed computer problems inside the office, repairing/installing new software/hardware.

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