Crew Member Customer Service
Resume:
C O N TACT
************@*****.***
Byron, *****
address
C A R E E R O B J E C T I V E
I am a focused individual, can work with anyone given the opportunity. Frequently praised as hard working and trusted by peers, I can be relied upon to help your company achieve its goals.
Hard worker experienced in problem-solving, counting money, and loyal to a company I aim to excel my abilities with.
Carefully understand all requirements each job that is given too me, and try to better my skills toward true customer service.
When working with others, I can set aside life from work, therefore highly work oriented for any workplace.
E D U C ATION
May 2016
High School Diploma
Rocky Mountain High School, Cowley, WY
E X P E R I E N C E
August 2021 - April 2022
Server/Cashier
Taco Johns, Powell, WY
March 2020 - October 2020
Daycare Assistant Teacher
True North Academy, Cody, WY
April 2019 - March 2020
Bartender/Cook/Waitress
Greeted and informed customers of food, prices
and new upcoming limited time offered meals.
•
Maintained a crew member presentation to meet
customer needs, and wants.
•
Maintained cash accuracy by working with
supervisor to correct deficiencies.
•
Built and maintained positive working relationships with co-workers.
•
Provided efficient and courteous service to
customers.
•
Processed cash, check and credit cards for
customer purchases.
•
Provided product information and resolved
concerns to assist customers.
•
Established and enforced rules for behavior and
procedures for maintaining boundaries.
•
Assimilated arrived children to school environment by greeting them, helping them remove outerwear
and selecting activities of interest to them.
•
Arranged indoor and outdoor space to facilitate
creative play, motor-skill activities and safety.
•
Collaborated with faculty members to evaluate and
improve curriculum.
•
Promoted student curiosity and skills development
with games and activities related to class concepts.
•
Attended to children's basic needs by feeding them, dressing them and changing diapers.
•
Attended staff meetings and reported back to the
daycare director.
•
Served meals and snacks in accordance with
nutritional guidelines.
•
D E S T I N Y T I N D L E
Byron Bar and Grill, Byron, WY
December 2017 - October 2018
Crew Member
McDonalds, Powell, WY
Informed customers about daily specials, increasing sales of popular food items or dishes.
•
Delivered accurate checks and processed bill
payments in POS system.
•
Upsold drinks and grilled foods, boosting revenue
and profit.
•
Checked customer identification to support legal
age requirements for consumption of alcoholic
beverages.
•
Presented menu and provided information about
ingredients, reducing potential food allergies.
•
Obtained food and drinks orders using standard
order pad or memorization.
•
Carried dirty plates and silverware to kitchen,
expediting dishwashing process.
•
Offered menu recommendations, highlighting
popular dishes to optimize guest enjoyment.
•
Served food and drinks, removing dirty dishes and
refilling glasses to enhance dining experience.
•
• Swept and mopped floors and removed trash.
Prepared checks to itemize and total meal costs
and sales taxes.
•
Presented menus to answer questions about items
and make recommendations.
•
Memorized frequent customer preferences to build
relationships and loyalty.
•
Filled condiment, salt and pepper, and napkin
containers.
•
Checked on guests to verify satisfaction with each course.
•
Answered telephones to take reservations or to-go
orders.
•
Prepared hot, cold and mixed drinks for patrons
and chilled bottles of wine.
•
Memorized food and drink recipes to prepare
orders with speed and accuracy.
•
Identified and properly disposed of spoiled and
expired food items to promote food safety and
prevent cross-contamination.
•
Placed orders into POS systems and handled cash
and credit transactions.
•
Cleaned and sanitized store restroom areas and
stalls.
•
Trained new employees regarding company policies
and food preparation procedures.
•
Counted money in cash drawers and calculated
customer tips after shifts.
•
Washed and sanitized plates and utensils for
continued use.
•
Cleared and bussed tables and mopped lobby
floors during closing times.
•
Recommended menu items according to customer
preferences and dietary restrictions.
•
Addressed customer complaints by remaking
dishes and administering refunds.
•
Packaged and labeled to-go and delivery orders for pickup.
•
Collected and returned dirty dishes to kitchen for washed.
•
Brewed coffee and tea and filled containers with
requested beverages.
•
• Balanced
Accepted payment from customers and made
change as necessary.
•
A D D I T I O N A L S K I L L S
• Communication
• Team Player
• Inventory Stocking
• Cash Register Operation
• Cooperative Attitude
• Sweeping and Mopping
• Feedback Acceptance
• Customer Transactions
• Customer Relations
• Cashier Abilities
• Janitorial Duties
• Payment Collection
• Preparing Food Items
• Liquor Law Compliance
• Waiting Tables
• Guest Satisfaction
• Customer Assistance
• Answering Customer Questions
• Positive Interactions
R E F E R E N C E S
References available upon request
Contact this candidate