Dear Hiring Manager,

I am delighted to have the opportunity to apply for this position of Admin Asst Sr Healthcare. I have a high level of Customer Service back ground and also office procedures and work well with office personnel. I’m willing and enthusiastic to learn new skills and I believe that I could meet job expectations.

Thank you for your attention to my application. I am looking forward to the prospect of meeting with you and learning further about the needs and goals of the transplant Team and the position of Admin Asst Sr Healthcare.

Regards,

Karen Inman

Karen Inman 42202 Hanover Drive, Van Buren Twp, MI 48111

734-***-****

adt2bu@r.postjobfree.com

Objective:

Highly driven loyal individual with significant professional office operations experience and customer service seeking an employment opportunity that will allow me to be a positive contributor to the organization.

Skill Highlights:

Recognized for excellent customer service, phone etiquette

Excellent written and verbal communication

Multi-Task and work with little direction

Microsoft Suite

Manage front desk responsibilities

Fleet Management; Company Vehicles, Cell phones, Alarm system. Wex gas program portal, day to day relationships with them and run reports for information needed

HR on boarding and Termination, maintain company assigned equipment and sending out all correspondence regarding employee packet and maintaining information for HR to keep in personal file

Assistant to CEO with Travel, Control confidential documents business and personal

Office supplies management

Snack station management

Manage all office lists including employee address, employee notices, share point updates keeping office personal company information updated for employees to view contact information. Maintain Company cell phone directory and internal desk phone list

DOT & IFTA management filing proper documents with the State of Michigan

Working relationship with Insurance company on insured vehicles and employee coverage when filing an auto claim

Working relationship with IT vendor to keep our company server, along with burr system, internet and office printers up and running properly to keep office running proficiently

Have working relations with office vendor’s such as Coffee vendor, Janitorial, Office supply, Cintas, Landscape, Snow Removal, Fed Ex, Worldwide, Costco, shred it, restaurant personal when ordering food for office meeting or event. Contractors bidding on repair jobs for the office Etc.

Assisted EH&S with some tasks regarding DOT regulations, CDL and Concentra regulations and contacts

Process incoming mail and outgoing mail

Trucent Inc. Formally Valicor, Dexter, MI – Office Administrator

March 2015 – Present

Duties:

Maintained a professional image for the company in person and on the phone. Worked as a team player and have a positive attitude. Willing to take on any task to help out my fellow co-workers. Have 38 years working in an office setting using Microsoft suite, outlook, phone system management and programming, Alarm System management with the use of Icons and apps on my phone to manage security and doorbell management back up for deliveries to the building and keeping my co-workers and managers safe during the work day. Just recently using Teams platform for meeting with phone vendors to look at a new phone system to replace our end-of-life phone system and look at all options we have to update this system and operate the platform even if the office doesn’t have power. This would be a cloud-based system. I play a substantial role in day-to-day operations with many managers and co-workers as they look to me to solve or point them in the correct direction to complete their task.

All skilled items above I currently perform in my day-to-day tasks and many more. Maintain all files for accounts payable, accounts receivable and assist them in year end file management. Work with both controllers on sending out registered mail documents and return signature cards. Trusted with CEO confidential information such as his personal bank information, personal credit card numbers, e-mail, codes to get into phone, computer password to complete task being asked of me. Book rental cars, hotel and flights when asked. All maintaining confidentiality.

Also, day to day office tasks such as order flowers funerals and the birth of babies within the company. Work with IT vendor to maintain the company distribution lists for company correspondence. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Assist HR Director in office tasks when called upon and also make and send out employee service awards, help plan Employee Appreciation Party, assist with organizational meeting that are being held off site and communicate with the vendors what needs to be completed and what is expected for each meeting and hotel stay. Currently looking into new work environment for corporate office will follow through if approved by management with this task to have co-workers be able to collaborate in the work environment.

Stark Funeral Services, Ypsilanti, MI Funeral Attendant

December, 2013 to Present (part-time) -on

Greet people at the funeral home. Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned. Attend to the needs of the bereaved, such as by offering comfort, counseling, or after care programs. Place caskets in parlors or chapels prior to wakes or funerals.

McNaughton- McKay Electric Co- Ann Arbor, MI Operational Support

January 1985-July 2009

Responsible for all day-to-day office operations including, but limited to financial analysis, operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Schedule appointments, maintain, and update appointment calendars. Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, or other documents. Book training classes for vendor training of customers. Transmit information or documents to customers, using computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet delivery schedules.

Education:

Completed High School Ypsilanti High School, Ypsilanti, MI

College:

Washtenaw Community College, Ann Arbor, MI. Took classes towards associate’s degree

References upon request

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