Kimiko

Thomas

***** ******* ***** ****, ********, LA 70737

504-***-****

adt2bj@r.postjobfree.com

Skills

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

Excellent written and verbal communication skills

Excellent customer service skills

Works efficiently and correctly

Ability to grasp new concepts and ideas quickly

Works well under pressure

FEMA Training

FEMA Badged

Experience

OCTOBER 2020- PRESENT

SAL/ Tetra Tech, Baton Rouge, LA

FEMA State Applicant Liaison

Review and approve project worksheets, gather and evaluate technical data, review construction contracts for compliance with state, federal, and local laws, regulations, and policies

• Serves as a subject matter expert in the FEMA Public Assistance Program

• Provides technical assistance to Public Assistance (PA) sub-recipients and GOHSEP staff

• Works with established processes, policies, and procedures pertaining to the FEMA and State public assistance programs

• Conducts research in finding legal and policy decisions for determining the proper application of eligibility within the Public Assistance grants

• Analyzes and recommends alternatives for a wide range of program issues

• Composes internal and external correspondence and reports

• Advises management on all situations as needed

• Provides management with accurate and timely status reports

• Works independently and directly with the local governments, state agencies, and private nonprofit organizations to establish self-assurance in the disaster assistance programs and assist potential subrecipients with the public assistance grant process

• Expedites the recovery process, assisting with formulating project worksheets, and helping applicants receive reimbursements funds in a timely manner

• Identifies short and long-term problems that could affect delivery of the public assistance program.

• Experience with Grants Portal and LAPA

• Conduct Applicant Briefings and Grant Portal training

• Assist with applicant outreach and RPA process

• Provide expert assistance on payment issues regarding permanent work and alternate/ improved projects

• May be required to review project worksheets for compliance with Environmental/ Historical regulations

• May be required to review permanent work projects for applicable codes and standards, as well as any additional engineering policies dictated by the project

• May be required to perform insurance obtain and maintain compliance reviews

• May be required to assist clients with reviewing and/ or developing Hazard Mitigation scopes of work and cost estimates

• Identify and analyze data and information related to disaster recovery operations which may suggest a developing pattern of problems or complaints and provide client with corrective course of action

JANUARY 2019 – OCTOBER 2020

Closeout Specialist Liaison/ GCR, Baton Rouge, LA

Work alongside state and local governments and non-profit agencies affected by disasters to grant eligible monies from FEMA’s public assistance program for disasters 1603 (Hurricane Katrina), 1607 (Hurricane Rita)

Review and analyze provided information from applicants and reaching out to applicants to gather additional necessary information

Provided technical assistance to applicants

Assisted applicants with closeouts

MAY 2013 – JANUARY 2019

Sales Representative / All Star Chevrolet, Baton Rouge, LA

Offered customers the option to protect their auto loans by selling them mechanical policies

Offered customers the option to protect their auto loans from insurance companies by selling them GAP insurance

Obtained approvals from financial sources such as Banks and Credit Unions

Witness signatures of individuals who agree to the terms of a contract between a dealership and the bank

Attained approvals from numerous lending institutions

Managed individuals in a competitive setting while implementing 100% customer service as well as performing in volume and gross profit

Appraised vehicles according to NADA and market value

Distinguished differences between retail vehicles opposed to auction vehicles

JUNE 2010 – MAY 2013

Industrial Sales Agent / Jacobs Technology MAC, Michoud, LA

Presented and sold company products and services to new and existing customers

New account development.

Reached agreed upon sales targets by the deadline

Resolved customer inquiries and complaints

Set follow-up appointments to keep customers aware of latest developments

Created sales material to present to customers

Submitted in timely manner, in the format requested, all written reports required by management

SEPTEMBER 2009 – JULY 2010

Financial Advisor / Finance First, Baton Rouge, LA

Processed daily all of the client’s information

Produced response letters per request from clients

Accurately disputed items that would aid in the credit health of clients

Scheduled and arranged all meetings with financial leaders

Education

MAY 2005

Therapeutic Recreation / Southern University, Baton Rouge, LA

Credentials

FEMA Training: IS-631 Public Assistance Operation I, IS-100 Introduction to IC, IS-200 ICS for Single Resource Events, IS-253 Coordinating Environmental & Historic Preservation Compliance, IS-393 Introduction to Hazard Mitigation, IS-700 National Incident Management System, IS-800 National Response Framework

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