Data Entry Dental Assistant
Resume:
Denise Hobson
Tularosa, NM *****
************@*****.***
After 20 years, transitioned into Office Manger and HR. Meticulous and systematic, capable of organizing, planning and managing daily clerical needs. Insurance Verification. Submitted claims with and without attachments. Reviewed EOB for discrepancies. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Highly skilled in oral and written communication, team leadership and relationship building. Authorized to work in the US for any employer
Work Experience
Office Manager/Certified Dental Assistant
Dr. James J Klump - Alamogordo, NM
April 1986 to August 2019
Deficiencies and recommend improvement strategies. 04/1986 - 08/2019 Generated financial reports for management review. Handled supply purchases and inventory management for office operations and equipment maintenance.
Maintained records on all employees along with quarterly evaluations. Cultivated patient relations and worked with the team to ensure optimal productivity. Completed billing, collections and reporting duties on daily basis. Submitted claims daily. Performed aging reports weekly with follow up on payment or denial. Digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Elevated customer satisfaction by resolving patient issues efficiently. Ensured that all operations met federal and state laws. Highly skilled writing business correspondence as well as excellent oral communication skills. Served as main point of contact for outside vendors. Managed daily operations within the office by supporting continuous delivery of excellent services and care.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw office financial management, including AP/AR and payroll administration. Initially started with company as a CDA. After 20 years chairside and front office, then transitioned into management remaining there until Dr. Klump retired in 2019. Worked Monday through Friday 8:00-5:00 40 hour work week Insurance Clerk
Western Insurance, Inc. - Alamogordo, NM
May 1982 to April 1986
This was an independent insurance agency. I primarily handled homeowner's insurance policies; quoting, speaking with various carriers on a daily basis as well as writing policies. Was the liaison between the customers and the insurance companies during the claim process. I also was the personal secretary to the President of the company. I assisted him with all correspondence related to business insurance. Education
High School Diploma
Alamogordo High School - Alamogordo, NM
Skills
• AR/AP (10+ years)
• Database entry (10+ years)
• Records management systems (3 years)
• Issue response and resolution (10+ years)
• Schedule management (10+ years)
• Documentation and reporting (10+ years)
• Transmi ing files (10+ years)
• Invoicing and billing (10+ years)
• Employee training and development (10+ years)
• Supervising clerical and clinical personnel (10+ years)
• Routing correspondence (10+ years)
• Account balancing reconciliation (10+ years)
• 10-key proficiency (10+ years)
• Cash deposit preparation (10+ years)
• Scheduling (10+ years)
• Accounts Payable (10+ years)
• Quickbooks (10+ years)
• Data Entry (10+ years)
• Payroll (10+ years)
• Administrative Assistant (10+ years)
• Billing (10+ years)
• Bookkeeping
• Human Resources (10+ years)
• Office Management (10+ years)
• Outlook
• Receptionist (10+ years)
• Time Management (10+ years)
• Front Desk (10+ years)
• Transcription
• Customer Service (10+ years)
• Accounts Receivable (10+ years)
• Microsoft Office
• Word
• accounting (10+ years)
• Financial Management
• General Ledger Accounting
• Account Reconciliation
• Financial Report Writing
• Bank Reconciliation (10+ years)
• Dental Assisting (10+ years)
• Dentrix (10+ years)
• Medical Imaging
• Chairside Assisting (10+ years)
• Infection Control Training
• Financial Analysis
• Office Administration (10+ years)
• Help desk
• Typing (10+ years)
Certifications and Licenses
DANB certified
April 1986 to February 2021
CPR Certification
Assessments
English Communication Skills: Typing — Expert
February 2020
Transcribing text using a standard keyboard
Full results: Expert
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity Full results: Proficient
Receptionist — Highly Proficient
March 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Typing — Expert
February 2020
Transcribing text using a standard keyboard
Full results: Expert
Administrator — Proficient
March 2020
Personality and problem-solving skills.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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