CYLER
HOLVERSON
Idaho Falls, United States
adt28q@r.postjobfree.com
PROFILE
Adept in various social media platforms and office technology programs. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.
EMPLOYMENT HISTORY
Remote Customer Service, Apple, Inc, Burbank
OCTOBER 2014 — APRIL 2020
• Worked to achieve high customer satisfaction rates by providing optimal customer service.
• Helped to increase customer return rates by providing excellent customer service at all times.
• Brought forth excellent customer service skills and a committment to customer satisfaction.
• Worked with Customer Service and Product Development departments to enhance overall customer experience.
• Aimed to provide clients with the highest level of customer service possible. Bartender, Champs Sports Bar and Grill, Burbank
DECEMBER 2021 — OCTOBER 2022
• Served as a hospitable and fast-working bartender in a fast-paced environment.
• Provided great service and positive attitude.
• Maintained relationships with all regulars.
• Maintained excellent knowledge of all ongoing sports events. Security, The Goodnite, North Hollywood
DECEMBER 2021 — OCTOBER 2022
• Implemented and enforced all security procedures.
• Utilized excellent surveillance skills to ensure security and safety. EDUCATION
Hillcrest Highschool, Idaho Falls
2006 — 2010
SKILLS
Critical thinking and problem solving
Microsoft PowerPoint
Microsoft Office Word
Ability to Multitask
Effective Time Management
Microsoft Excel
Customer Service
Microsoft Office
Ability to Work in a Team
Management Skills
Leadership Skills
Ability to Work Under Pressure
Computer Skills
Communication Skills
Organizational Skills
Data Analysis