Appointment Coordinator Warranty Admin. Service advisor/Parts ass. Mgr

JOANN BURGOS

*** ******* *****

Southampton, PA *8966

215-***-**** Cell

E-mail adt266@r.postjobfree.com

OBJECTIVE

Taking care of customer’s needs and concerns involving their vehicles. Submitting warranty claims to Toyota and outside venders.

SKILLS & ABILITIES

Using ADP, TIS, Car fox, Reynolds and Reynolds, online multipoint inspection programs, Xtime, Toyota Warranty program, Toyota certifications for technicians and sales department. Looking up and pricing parts. Setting up rental car contracts. Using a fork lift.

EXPERIENCE

07/05-07/08

Warranty administrator, Faulkner Toyota

07/08-07/20

Service advisor, Faulkner Toyota

Appointment Coordinator, Faulkner Toyota

Cashier, Faulkner Toyota

2003-2002

1997-1999

Bucks County Community College

Associates in applied science and Toyota certified in Lincroft NJ at Brookdale Community College

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