Sales Associate Crew Member
Resume:
AFSHEEN
KHAN
SALES ASSOCIATE
adt247@r.postjobfree.com
Dallas, TX 75252
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Listening skills and building trust and relationships between coworkers and customers.
PROFESSIONAL SUMMARY
Achieved number 9 in district for sales at National Tire and Battery while a service advisor and then promotion for service manager in less than a year.
ACCOMPLISHMENTS
Chrysler Dodge Jeep Ram - Service Advisor
Richardson, TX • 11/2021 - Current
National Tire And Battery - Service Manager
Plano, TX • 03/2020 - 11/2021
WORK HISTORY
Pleasantly greeted customers and asked open-ended questions to better determine needs.
•
Suggested add-on services that would be helpful to customers and improve bottom line.
•
• Developed estimates by costing materials, supplies and labor. Maintained high customer satisfaction standards to meet or exceed targets.
•
Escalated incidents to next level to remain compliant with company's standards and procedures.
•
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
•
Met with customers to discuss service needs and offer available solutions.
•
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
•
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
•
• Followed up with customers during and after installations to SKILLS
• Clerical Support
Issue and Complaint
Resolution
•
Upbeat and Positive
Personality
•
• Listening Skills
Building Customer Trust and
Loyalty
•
Plano Sr High School
Plano, TX • 01/2019
GED
EDUCATION
• 3.8 GPA
Completed AP course in
English and European History
•
Chipotle - Crew Member
Plano, TEXAS • 04/2018 - 03/2019
verify satisfaction.
Set and administered department budgets for expenditures, materials and labor.
•
Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
•
Provided excellent customer service by greeting customers and meeting quality expectations.
•
• Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary.
•
• Worked front counter, and other areas.
Worked well with teammates and accepted coaching from management team.
•
Kept drawer balanced by accurately processing cash, credit and debit payments.
•
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
•
Urdu
Native or Bilingual
LANGUAGES
Contact this candidate