Data entry, banking, customer service face to face and on the phone
Resume:
Becky R. Montoya
I am seeking a long-term remote position that would utilize over 15 years experience in banking industry, management, data entry, and customer service on phone lines and in person. Work History
May 2018- Aug 2020: Leander ISD
Assist Teachers with behavior students in the classroom
Responsible for keeping up on all trainings and certifications for SPED and the District
Responsible for all documentation on all 29 students every day
Responsible for helping all SPED students online and in person November 2016- May 2018: A+ Federal Credit Union
Assist members via phone lines and in person for various account issues.
Responsible for highly confidential reports and perform Bank Teller/member service duties
Order Cash and balance vault on a daily basis
Assist in highering and responsible for training new tellers Performed monthly and yearly audits on all tellers November 2012-November 2016: Greater TEXAS Federal Credit Union
Assist the Austin Regional Manager with tasks for over (77) seventy-seven thousand members. Assist members via phone lines and in person for various account issues.
Responsible for highly confidential reports and perform Bank Teller/member service duties when required.
Order Cash and balance vault on a daily basis
Assist in highering and responsible for training new tellers May 2012-November 2012: Government Employees Federal Credit Union Bank Teller/ Member Services, answered phones, processed mail for all branches Feb 2012-May 2012: Walmart (Part-Time)
Responsible for balancing and replenishing funds to 52 cash drawers
Manager level responsibilities for disciplinary documentation and write ups
Balanced the store vault and managed the store budgets on a daily basis December 2011-May 2012: Gymboree (Part-Time)
Scheduled employees, tracked store goals, balanced store transactions and cash drawers May 2011-November 2011: Wells Fargo
Bank Teller/Member Services, answered multi-line phone system, processed mail for all branches 2008- May 2011: IRS (Internal Revenue Service) Austin, TX
Processed Federal Tax Returns from different countries, primary in Spanish
Maintained one of the highest accuracy ratings of our division/processed high volume of returns Assigned to the Quality Review section due to my attention to detail
Quality Review( Auditor or the Auditors) Highest level of confidential information July 2008-November 2008: Guaranty Bank Austin, TX ( Part-Time while at the IRS)
Performed Bank Teller and telephone/electronic customer service duties and ACH division Automatic Clearing House duties(ACH for electronic deposits and transactions) Ordered Cash and balanced main vault and all cash dispensers
Ensured cash/checks were ready for security pick-up Clear Criminal History:: FBI background checked since 1997 ****************@*****.***
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