Margaret Warsinski

Summary:

Compassionate humanitarian with 10+ years of problem solving, analytical thinking, time management/flexibility, outstanding public relations/communication and arithmetic. I absolutely love people, and I love helping make the world better

Education

Certification in Data Analytics via google from coursera (Credential ID: S3EYRRSPQKTJ https://www.coursera.org/account/accomplishments/certificate/VEPMHW5TMSZU

Business analyst training

Trained in SQL query writing

Trained in writing and coding in R

2 years experience using tableau reporting

2 years experience with Salesforce

5 years experience in the Finance industry

10 years experience with word, excel, powerpoint

25 years experience loving. I love my customers, my co workers, my family, and every stranger I've ever come across

Trained in GAAP with accountant management for Check ‘N Go

One year of study at Firekeeper’s casino hotel in the cash handling department

One year enrollment at Northern Arizona University in Flagstaff Arizona

High school diploma at Sunrise Mountain high school in Peoria Arizona

Experience

Check ‘N Go

Implemented procedure to use numbers from Tableau daily, report them in a binder, and compare yearly numbers monthly, quarterly, and yearly for reviews thus instilling consistently updated business practices.

Found a way to save the company $66782.74 yearly in Michigan-ask for details

Lowered debt by 32% ytd using an algorithm I created in excel I revealed that several city factors (new/demolished housing, bus routes, holiday seasons) had an influx in the debt to customer ratio. After finding this information I completed a business projection, modeled it to the district manager, implemented it and continue updating the algorithm weekly.

Noticed a high turnover rate at one point in time and, through studying the new hires over the course of 6 months, came to find that this particular field lacked a personalization of training, thus leaving employees “drowning” in modules that no one could help them with. This led me to advise we train employees with a more hands on approach. Also, due to the psychology of humans being social creatures, I found that the loan business can be a sole job (1 person working alone) and found that a way to combat the “alone” feeling many new employees felt was to highlight the email thread and importance of reaching out to our coworkers at all times. This created a much happier and enjoyable environment, leading to a higher retention rate.

Manager at Check ‘N Go handling payday loans, check cashing and fraud protection as well as store accounting and bookkeeping. I manage the operating expenses consisting of employee salaries, benefits, rent, debt/collections, depreciation and amortization as well as communication and technology in juxtaposition to the incoming revenue. During the year I have been with this company I have lowered the debt through financial analysis of the consumer and provisioned collection methods. By instilling a caring, warm environment for the consumer to become a part of I have maintained 98% retention in customers, compared to a former 92% thus creating valuable clientele for the company.

Consistency in meeting and succeeding goals. Leads are loaded into the system for me to reach out and, using statistical marketing, have a 76% success rate of origination from phone sales.

Salesforce proficiency. Can create, manage, delete and share accounts to maintain best clientele outreach. Much experience in fixing errors regarding salesforce. I became a part of a team that created a video which was released to all employees instructing how to fix a “system hard error” causing the kuando busylight to turn off.

Managing the incoming/outgoing deposits and funds verification daily for the store. Maintain logs of loomis deliveries as well as receiving/giving bundles.

Firekeeper’s Casino Hotel

One year of cash handling, accounting, auditing in the cage department. Practice in the art of accurately, timely and effectively calculating totals of several types of cashable gaming instruments (Vouchers, chips, extraction from credit lines, checks) while providing competitively compassionate and pleasant guest service. A few examples of daily job duties range from the opening of a cash drawer, presenting money to guests, opening/closing credit lines as well as checking accounts, assisting in patron disputes, reviewing straps of money with a V10 cash machine or CPS (cash processing system), retrieving cash boxes from slot machines and totaling unverified funds, auditing personal drawer at end of the night as well as auditing other teller drawers, and calculating the totals of several straps, bricks and bags of money. (2019-2020)

Binder park zoo

Operational manager. Exceptional timing in accurate food service to the public, opening of “Till” in all 3 restaurants within the zoo, auditing all cash drawers at the end of the night to determine total profits/variances, consistent ability to monitor incoming/outgoing transactions and profits to the company, physical agility providing precise delivery of valued goods to guests, professional physique to accommodate large prestigious events catered to by the committee of high class dining faculty. (2016-2018)

Family Fare/Meijer

Demonstational ability to connect, inspire and ensure excellent experiences of customers on daily and transactional basis including multiple accounts of outstanding records, consistent connectivity between public relations and company thus bringing the return rate of customers up by and average of a 5% statistical ratio, consistent money handling basis with quick, accurate and satisfactory performance. (2017-2018)

Care community

Excellent customer service demonstrating compassion, physical agility, outstanding bedside care, humanitarian approach to any and all complications of residents, and knowledge of all processes of intake/discharge/prescription distribution for patients ensuring comfortability in every situation. (2016-2017)

Extra- curricular experiences

Volunteer training at the humane society in Phoenix Arizona. Includes the aiding of animal transfers, grooming, general well-being and social relations with adoptees of animals, those needing well-priced animal care and workers alike.

Volunteer preserving wildlife with Outward Bound in Boulder Colorado. Includes restoring farm for underprivileged owners of land after destruction from major storm a year prior, this aid was given in the worm of land reformation, animal welfare checks, vegetation restoration and emotional support for all involved thus creating a positive, rehabilitative, life changing experience for all. On a separate property a year later we removed barbed wire from abandoned property that, beforehand, would trap the local wildlife including deer, fox and even some foul of the area. This action resulted in significant flourishing of wildlife in the region. (2012-2015)

Skills

Analytical thinking

Problem solving data driven business decision making

Writing queries

Ensuring fair analysis of data

Managing team goals and projections

Concise, accurate and timely handling of cash.

Ability to lower debt, increase revenue and lower costs with accounting and accuracy

Educated methods of counting, strapping, banking, auditing all processed with money.

Opening/closing of financial accounts within FKCH.

Handling large amounts of currency in a delicate, precise matter promptly.

Opening/closing drawers in several locations.

Clear communication and precise positive outcome of each transaction.

Interpersonal skills resulting in company gain.

Time management/multi-task abilities involving the ability to self-project images.goals into reality while accomplishing multitudes of other objectives.

Empathy and compassion for humanity resulting in a positive image giving the company an overall ornate image.

Ability to gain customer loyalty in a systematic matter causing a gain to the business through pragmatic communication, efficiency, and favorable effects.

Bonus story:

Give me a call 623-***-**** you won't want to miss this. Pick a category: customer love, corporate money saving, airplanes, strangers and a taxi

Contact this candidate