Objective: Shop Manager, Shop Foreman, Service Writer, Project leader (Fleet service, Recall program)

Strengths: Communication, Multi-tasking, Critical decision-making w/Problem solving, Team Leader/management experience, Flexible, Fast Learner, Computer/technical literacy, Dedicated worker, Builds Customer Loyalty w/ High Quality Standards.

Work Summary:

2021-Present Quality Lube and Tune/ Trail Boss Offroad

Service adviser using the Shop Key Program (Snap-On)

Respond to phone requests for estimates and scheduling of work needed.

Distribution of work to mechanics, order required parts, using local distributors, dealerships and internet ordering if needed with continuous updating with customers and mechanics on part delivery and work progress.

Mediate between customers and at times insurance companies and mechanics explaining (in layman’s terms) if any additional repairs have been found to be needed – so customers with claims can make informed decisions.

Account for sales, deposits, and employee attendance at the end of each day.

Create First time Inventory of stock parts including creation of a location survey, by part number and manufacturer. Includes entry of inventory into Shop Key

2020-2021 Family Auto Body

General mechanic dealing with all aspects of the automotive field and repair of heavy hydraulic shop equipment

2013-2020. St. Marys Correctional Center, St. Marys, WV

Education Aide, Principal Aide, record keeping for Adult Ed Depts. Designed & created databases using Microsoft.

2010-2011. Fairfax Volvo/VW, Fairfax, VA

Suspension/Alignment Specialist for Volvo/VW including Body shop/Used Cars Dept. Re-organized Special Tool room. Intermediator between dealership & Insurance Co. Trusted to restore & maintain Dealership Owner’s 2 ’68 Camaros.

2005-2010. Vintage Motorcar Company, Inwood, WV

Shop Foreman (3yrs). Managed shop supplies, and serviced shop equipment. Lead mechanic for restoration projects, Rebuilt I-4 & V8 engines, RWD manual transmissions & differentials, Minor fiberglass (mostly Corvette floors)

1993-2004. Chantilly Auto Repair Service (CARS), Chantilly, VA

Lead Import Mechanic. Trained service writer. Rebuilt: I-4, I-6 & V6 engines, manual FWD & RWD transmissions

1990-1993. Morty’s Auto Care (Japanese Auto Maintenance), Chantilly, VA

Lead mechanic, Rebuilt I-4, I-6 & V6 engines, all aspects mechanical fields.

1984-1989. Stohlman Nissan/Saab, Alexandria, VA

Line tech, PDI including accessories (Nissan 3yrs), (SAAB 2yrs).

Education/Training:

Ashland University of Ohio - Bachelor’s degree in Communication, Minoring in Business Admin. and Mngt.

St. Marys, WV - OSHA 30 Gen. Industries. Microsoft Certified & IC3 Internet Comm. Cabling Tech. - Including Copper, Fiber Optics Cabling, Tele-Com., Energy Mgt. (WV Univ.). H VAC- Industrial & Residential (Voc. Tech).

Automotive AC, Honda Diagnostics Training, Low Volume Painter Certifications

Nissan Training Center, Newport News, VA – Climate Control, Auto Trans (FWD), F&R Steering & Suspensions.

West Louisiana Voc. Tech. Leesville, LA - Diesel engine rebuild, Hydraulics & General services.