Customer Service Executive Director
Resume:
Debbie Fann
Lpn ** years
Athens, GA *****
adt1pf@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Director
The landing of bogart - Bogart, GA
March 2021 to Present
Responsible for day to day operations of assisted living/memory care. Supervision to maintain state and federal guidelines. Interviews, orientation and mentoring with training medication technicians and care partners to ensure federal and state guidelines are met. Monthly Communication with families regarding the residence. State survey ready binders intact. Monitoring incident reports and reporting to state per guidelines. Care plan upon assessments. Scheduled assessments for residence to adhere to regulations and policies. Oversight of maintenance, dietary, Activities department and clinical which includes budgeting, evaluations. Verification of medications with providers orders And pharmacy. Monitoring the 72 hour documentation for requirements with the state guidelines. Weekly physical therapy meetings And implementing interventions that are needed.Correspondence with providers, labs and outside vendors. Stand up twice a week. Inventory and supply ordering For all the departments. Working with COO,marketing and HR department. MOD Rotation. Auditing of care plans and resident files. Monthly staff meetings and in-services to maintain state regulations. I am always available to my staff 24/7. Addressing family concerns, Complaints and interruptions due to acute situations Involving residents and their care. Infection control, QA and safety committee.Work closely with hospice vendors, chronic care providers and in-house nurse practitioners To provide the best possible care and experience for my residence And the families. Maintaining good PR in the area for my community While maintaining a positive working environment for my staff.Family satisfaction surveys. Retaining a full community and the Retaining those residence.
Assisted manager
Salude health and rehab - Georgia
March 2013 to September 2016
Assistant to the Director of nursing. MOD rotation. Clinical supervision of staff including in-house pharmacy. Involved from the beginning of admitting patients upon opening. All assessments prior to admission. Also did a documentary regarding Our in-house pharmacy that was in Fortune 500 for Salude. Travel to Texas to consult with another community and set up systems to adhere to compliance for state and federal regulations
Unit Manager/Charge Nurse
Pruitt healthcare - Athens, GA
January 2007 to May 2013
Responsible for the every day compliance of a skilled long-term care unit. Preceptor to Med Tech’s, nurses, and Cna’s. Evaluation of staff. Monitor of systems for documentation of lab and follow Up on providers orders. Auditing on a regular basis of med carts, pharmacy requisitions and charts to adhere to state regulations. I was also very much involved with the building of Pruitt oaks in Athens as well. Interviewing for positions in the clinical aspect. Setting up systems to ensure compliance with state and federal regulations. My clinical aspect of my position had deficiency free surveys Education
Lpn
Skills
• Supervising experience (10+ years)
• English (10+ years)
• Medication administration (10+ years)
• Leadership (10+ years)
• Customer service (10+ years)
• Dementia care (10+ years)
• Senior care (10+ years)
• Caregiving (10+ years)
• Alzheimer's Care (10+ years)
• Tube Feeding (10+ years)
• Nursing (10+ years)
• Strategic Planning (10+ years)
• Social Work (10+ years)
• Home Care (6 years)
• Quality Assurance (7 years)
• Administrative experience (9 years)
• Case Management (6 years)
• Memory Care (10+ years)
• Patient Care (10+ years)
• EMR Systems (10+ years)
• Phlebotomy (10+ years)
• Laboratory Experience (10+ years)
• Vital Signs (10+ years)
• Medical Office Experience (7 years)
• Hospice Care (4 years)
• Venipuncture (10+ years)
• Resident's rights (10+ years)
• Management (10+ years)
• Microsoft Word (8 years)
• Compliance management (10+ years)
• Hospital Experience (4 years)
• Experience Administering Injections (10+ years)
• Fundraising (8 years)
• ICD-10 (10+ years)
• Program Management (6 years)
• Anatomy Knowledge (10+ years)
• Employee Orientation (10+ years)
• Leadership (10+ years)
• Office Management (6 years)
• Recruiting (5 years)
Certifications and Licenses
LPN
May 1982 to March 2022
Lpn 35 years
Exec director assisted living
Administrator assisted living
Lpn 37 years
March 2021 to February 2022
Currently executive director
Additional Information
Deficiency free surveys under my supervision with clinical and meds. I love to train and educate
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